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Customer requested that I copy files from MacBook Pro that won't boot. I only work with Windows. I don't have a working Apple computer. Can i pull the HDD and connect to USB of a PC (like i do with Windows pc's) ? Do i need special software to "convert" the files ?

HP 17x-051nr.... nice core i3-6100 "laptop"... client gave to me and would not power up... replaced the power button board... got power, but no video .... used External Monitor (HDMI)... and would not boot to HDD... "No Boot Device Found"... Tested RAM-ok... Tested HDD-ok... found evidence of a...

Acer Aspire Laptop... 5733Z-4851... Customer presented laptop with broken screen. Visual inspection showed cracked screen with backlighting. Laptop had been sitting for over a year. Previous repairs included replacement of keyboard due to spill. Removed and reformatted hard drive with no...

Acer Aspire 4250-BZ637...Customer has been unhappy with performance, so I told her not to load and use games. Since I did the original Windows Build from W7 to W10, I deleted games, secondary Anti-virus, CCCleaner, etc... then scanned and took off some of the crap. Went to restart and PC would...

I must be missing a step someplace here. Formatted a WD 800 IDE NTFS. Went to install Win7. Got an error..."Cannot be installed to this disk". See pics attached: of Error and Settings screens: Dell Optiplex GX240. Bios version A03. Been a while since I used IDE, so I set the jumper...

I am working on two laptops because they have a similar problem: HP Pavilion DV4-1435dx & DV4-1225dx "Entertainment PC". I also have a Compaq CQ-60, which uses the same power connection and battery. 1435dx: The Customer sent it to me saying that it would not charge the battery. So I bought...

Dell Inspiron n5050. Fresh install from Win7 Home Premium with valid COA. Upgrade to Win10 (same as on 30 other PC's I've done). After latest updates (not 1511), when the PC reboots I get a backlit black screen. After rolling back and other tests, I attached an external monitor which shows...

This lovely PC... Dell portable model PP17S aka Studio XPS 13... Customer brought it in after replacing the LCD. Had the opinion that he could see the video output without the backlight. So, I recommended a replacement inverter. got the inverter and installed it. Plugged in the PC...

I put this in Operating systems...maybe better in mobile computing, but it seemed more related to XP. I've got a wierd new problem. Have a Dell Latitude D600 laptop. running on XP Pro. Just reformatted and re-installed windows--with a Dell disk. The Battery, while old, ran ok enough before...

HPE Pavilion p6647y with the Alvorex motherboard and AMD Phenom II X4 830 2.8Ghz. Original Complaint: No Video, no boot, fan running very fast. PC comes to me with a power supply that is faulty, 1 TB (seagate) HDD that has failed. Replaced both and PC left me working fine. Comes...

I have the main router with wi-fi in the back of the shop and we want to broadcast wi-fi out front on the sidewalk, and across the street for the Fest. The signal strength of the router is 1 to 2 bars out there. 1. Do I use another wi-fi router---- or a wi-fi point of access --- or some...

I have an HP mini 110-1125nr. This netbook powers on to the HP splash screen. That is, the HP logo. No other keys work, f2, del, f8, etc... the fan runs, the hard drive turns. I removed the hard drive. It checks out. I changed the RAM, no difference. Client claims that it has been...

Dell Dimension 3000 running Win XP HE. It took about 20 hours to load Windows. (Yes, I just let it keep going) Everything runs slow. Reformatted the HDD before all of this. But even programming in memory runs slow. I have worked on a couple hundred PC's, first time for everything, I...

Customer brought in the massive "laptop" Dell's original Inspiron XPS. This PC had been blue screening on occasion. Eventually, the HDD died. He insisted on replacing it with a 320 GB IDE by Western Digital. 1. The IDE HDD faces the 137 GB limit. 2. I made a 137 GB partition. 3. My...

customer came in with a laptop...HP Pavilion dv6000. 200gb running Vista hm prem...the PC would only boot to an opening screen with the green ribbon and Microsoft Corp under it....never to the desktop. I pulled the HDD. Using a docking bay, I copied the pictures and documents to another PC...

Customer brought in Laptop PC: ACER Aspire 5102WLM1 PC would NOT boot into windows. It was pretty clear that viruses were involved. I removed the HDD, scanned with a desktop using Avast--found viruses. Deleted volume, formatted PC. Put HDD back into the PC and attempted to load...

HI---problems with HP motherboard, so we replaced it. Loaded Win 7 and MS Office 2007. Started to update OS and PC shut down according to instruction. Upon rebooting, the PC won't boot into windows. Tried the normal methods...Setup...boot order...nothing works. I do have screen shots to...

Customer brought in a Sony Vaio laptop (pcg-6p8p) [VGN-C14SP]. --running Win 7 The LCD was not at the proper resolution. The bootup showed "fuzzy" windows and then the desktop clearly showed it wasn't the proper resolution. Attempts to reset the resolution did not work. An External...

The client has a Dell server running Windows Server 2003 R2 with no parallel port and 7 pc's. The client wants to keep the two Epson LQ printers--they have invoices and labels that feed off of these printers. I was able to remove the last really old server which had a parallel port on it. I...

Dell Inspiron E1505 Laptop. Running on XP Media Center Edition. It will boot up and run just fine. But the screen only flashes the Dell boot screen before the backlight goes out. An external monitor runs fine. CTL + F8 switches the external and the screen back and forth. This will fire...

I have a pc that is running xp home edition. This pc was at the client's house. it ran on dial-up service. I can access the internet via Mozilla Firefox, but not IE. I updated to SP3. the client was using MSN regularly. I get an error: "Windows cannot connect using http, https...

MSI laptop model 16342 2 GB ram...AMD Turion 64 x2....TL-62 2.1 GHz... windows Ultimate 32 bit version Dynex wireless mouse...DX-WLOM2 I installed the mouse and the touch pad stopped working I cannot find drivers using this model number on the MSI site. When i unplug the mouse...

I have a Gateway Monitor. Model #FPD 1940. Manufactured March 2005. Family member used it for less than 2 years. Always turned it off using a surge suppressor switch {along with the PC}. I was given the monitor. I used it for a few months. It worked fine with no variations of coIor or...

ok, i should know this, but Is there another battery (in addition to the main battery) on the motherboard of a laptop, like the battery on a desktop. sony vaio PCG-5J22 I tried to find the model on the Sony website, but, of course, that particular model isn't listed. I was hoping to find...

I have several Dell Optiplex GX620 pc's. I am looking to replace the CD-ROM internal drives. These are Small Form Factor PC's that use a slim CD drive. I have seen laptop dvd drives that look to be the same size. Can anybody tell me if I can use these laptop drives in the SFF ? I will...

I have an Intel motherboard that I suspect is faulty. Gateway esx500s Power supply tests fine--used a tester--all numbers are within range. Hard Drive is good No video Tried a video card in it--no video. Does not shut off with one push of the button....Have to hold button to shut off...

I have 14 Dell Optiplex 620 SFF, an HP Pavilion a6000n (Vista HP, AMD dual core), HP 7410xi aio printer in my shop. I sell time on the Internet by the hour in Chicago. My modem/router is a Netopia. All of the PC's have 1000 NIC. The switch is Netgear GS724T v2. I bought it without the...

I've tried to search this with only a little luck... I have an EVGA PC tuner (usb). It works well with HD Stations here in chicago, but I would like to add channels via analog through the DTV converter box. I tried to hook this up, but I need a bit more instruction to make this work. I...

I tried to find the answer in another posting, but I am not quite sure as to the answer. I have a SATA I card. i want to add a 500MB SATA II drive... Just wondering if it will work. I really don't need the full 3.0 GB throughput.... Using Gateway 700 running XP pro.

Need to upgrade an older PC's memory. It is one of those "no-name" boxes that she got from an office someplace. It has two RAM slots. Installed are two memory modules with the markings: Kingston KVR 800x16-8/128 I would like to pick up two KVR 800x16 256mb modules. will the 256...

I have downloaded SP1 on my two desktops that run on Vista Home Premium. My Portable PC, Compaq Presario V6000 uses Vista Business. I have tried to use Windows Update to find SP1. It won't find it. I have used "check for updates" several times last night and several today without...

I am testing a power supply and mobo for failure. I purchased a power supply tester: Rexus PST-3 so that I could use the LCD: http://www.rexususa.com/PSU/11903.html The instructions (same as on website) state that there is a P6 connector that needs to be used along with the 20 pin...

I repaired a PC to good working order recently. I added a second HD, and brought it from Win ME to Win XP pro. However, the owner's friend borrowed it and used it to test out his components (having killed his own PC). Sure enough, the owner brought the machine back when it wouldn't boot up...

I've got one of those generic PC's where the guy who put it together has vanished. No CD to reload the OS is locatable. It is a WinME sticker machine. I have loaded a legal copy of WIN 98 and upgraded it with a legal copy of XP Pro upgrade. I am trying to locate the info on the...

Sony vaio machine with two RAM slots. The memory in them now is a pair of 256 mb cards. "PC 133U-333-542 -- 256 MB sync 133 MHz CL3" is printed on the cards. 1. Can you use PC133 RAM memory that is not "sync" ? 2. Does anybody make 1 GB "sync" cards ? 3. Is there any other way to...

I have several small HP printers...1210 and 1310. The glass broke on one. The motor burned out on another. I want to take them apart and mix the parts to make one that works. I know they are cheap and I have replace them. But it seems a waste to just throw them away. I can't seem to...