I just received my RMA replacement PSU (Silencer 750) back from PCP&C and I'm pissed. They haphazardly stuffed a repaired PSU back in a beat-up retail box and in the process broke off a plastic retention tab on one of the motherboard power connectors (square 4-pin). I'm just as angry though, in the way they shipped it back to me. They ask customers to send back the defective PSU with at least 2" of clearance around the shipping box but they ship back a working PSU back to me in a shipping box with absolutely NO clearance at all! And this is with their PR guy at Newegg saying that most PSU defects are caused by shipping damage. Also, I was under the impression I was going to get a NEW PSU back from them in return, not a repair job in an old beat-up retail box (I shipped mine back in a pristine retail box). If they were going to ship my old one back they could have at least shipped back my PSU screws, they KEPT THEM! In short, their RMA support is a joke and I would discourage anyone from buying a PSU from them.