joblo37pam
2[H]4U
- Joined
- Jun 28, 2002
- Messages
- 2,211
I support quite a few small businesses, and have gotten by fairly well so far without any extra software, but I am working on a lead for a new account that is a bit bigger than most of my other customers, with multiple branches. A good MSP solution should help me save them money and provide better service, as well as free up their 'tech' guy to focus more on his real job. If it works out well with them, I would offer it as a service to my other existing customers as well.
Anyway, I had looked at a few products a while back, but couldn't justify the expense at the time. There are a ton of choices out there, so I'd like some opinions on what the rest of you MSP's like to help automate and manage client networks.
I have Spiceworks installed for my in-house network, and I think it's great for being free, but I haven't found a good way to manage multiple networks from one console. Correct me if I'm wrong, but it looks like I would need to manage each network independently from each other? Not a deal breaker, but the more I can simplify management, the better.
I get junk mail from GFI all the time, but other than their Vipre software, I don't know much about them. They have a free demo I might give a try just to see.
Kaseya is supposed to be really good, but expensive. How expensive? I don't see any trials available.
And the list goes on... Obviously I'm going to have to do a ton more research, but I would like to know what the rest of you are using. Thanks.
Anyway, I had looked at a few products a while back, but couldn't justify the expense at the time. There are a ton of choices out there, so I'd like some opinions on what the rest of you MSP's like to help automate and manage client networks.
I have Spiceworks installed for my in-house network, and I think it's great for being free, but I haven't found a good way to manage multiple networks from one console. Correct me if I'm wrong, but it looks like I would need to manage each network independently from each other? Not a deal breaker, but the more I can simplify management, the better.
I get junk mail from GFI all the time, but other than their Vipre software, I don't know much about them. They have a free demo I might give a try just to see.
Kaseya is supposed to be really good, but expensive. How expensive? I don't see any trials available.
And the list goes on... Obviously I'm going to have to do a ton more research, but I would like to know what the rest of you are using. Thanks.