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I removed the HDD from the Mac. Using USB, I connected to my PC. I opened HFSExplorer. HFSE found nothing. I then conducted a HDD test using WD Lifeguard. Quick test found enough errors to terminate the scan. Thanks everyone. i learned something. Next time i will at least have a few tools to use.

http://www.catacombae.org/hfsexplorer/ i downloaded this to try HFSExplorer, it loaded quickly. I'm not sure the Client has another Apple machine. Mostly pictures is the reason for the request. I will try and give her a copy in each format if i can, or just in the apple format as you suggest...

Customer requested that I copy files from MacBook Pro that won't boot. I only work with Windows. I don't have a working Apple computer. Can i pull the HDD and connect to USB of a PC (like i do with Windows pc's) ? Do i need special software to "convert" the files ?

Thanks again for the careful advice. i always get cautious..... so i took the advice and took the top apart.... can't believe it, but the video cable was slightly ajar !! there was tape on it... so i don't know if somebody replaced the lcd or not, but i pushed it in a bit more and YAY the...

HP 17x-051nr.... nice core i3-6100 "laptop"... client gave to me and would not power up... replaced the power button board... got power, but no video .... used External Monitor (HDMI)... and would not boot to HDD... "No Boot Device Found"... Tested RAM-ok... Tested HDD-ok... found evidence of a...

OK, got the replacement Motherboard. Installed today. Backlight working fine.... works terrific..... YAY ! ...... i'm not sure if if managed to short out the MB lead while replacing... but i hear Rvenger about the Blown Inverter Fuse.... just have never had it happen before... forewarned and...

I get the motherboard on Tuesday..... i will check the brightness control....that would be on the Keyboard I assume... interesting comment... this is what i am looking for... just seemed so odd... could the MB power to the backlight been shorted somehow... TY

UPDATE: tested the old broken LCD Screen and there also was NO backlight. I didn't find anything elsewhere online, so I decided to replace the Motherboard. cost about $50. ... waiting for the shipment, will update at that time. any helpful comments welcome.

Acer Aspire Laptop... 5733Z-4851... Customer presented laptop with broken screen. Visual inspection showed cracked screen with backlighting. Laptop had been sitting for over a year. Previous repairs included replacement of keyboard due to spill. Removed and reformatted hard drive with no...

Update #2.....turned the pc off over night.....turned on today and no beeping before the start....will continue to look for these Ghosts.

Update #1.....the touchpad problem seems to have resolved...could have been video drivers installed with Win Update....

Acer Aspire 4250-BZ637...Customer has been unhappy with performance, so I told her not to load and use games. Since I did the original Windows Build from W7 to W10, I deleted games, secondary Anti-virus, CCCleaner, etc... then scanned and took off some of the crap. Went to restart and PC would...

After a few attempts, i finally got Win7 to fully install. YAY ! thanks for the help and encouragement.

Win7 loading....we'll see if it gets all the way through...:)

ok, found another cable....AND we are past the partitioning step....sorry to waste everyone's time....but thanks for the suggestions....at least i managed to make sure the system was turned on first !

i posted the BIOS pics above....no more options

i will search out and try the linux Live....

I don't see any option for RAID....will check the site for HD drivers....perhaps i can load them off of a disk....good suggestion....

made it through the first stage of loading XP.....REBOOT.... "NTDETECT FAIL" flashed and the pc reboots to a flashing cursor and nothing else...i tried to load XP 2 times.... with the same results....so i got past the Hard Drive partitioning stage to meet a second problem....

Switched to a Dell XPsp3 install disk. deleted the partition, created a partition--no problem.....now loading files....will update here

Tried another Hard Drive....same problem...looking at the BIOS on the motherboard now...but i don't think i can update the BIOS to A05 (or later, haven't checked) without the operating system installed..... "enable the disk's controller in the bios".....no other setting i can find

I am at the step of deleting the partition...see the photo...Win7 will not recognize the drive to install Windows....when i delete the partition, that does NOT change. I deleted the partition, then removed the hard drive, quick format ntfs, no change. thanks for the comments....looking for...

I must be missing a step someplace here. Formatted a WD 800 IDE NTFS. Went to install Win7. Got an error..."Cannot be installed to this disk". See pics attached: of Error and Settings screens: Dell Optiplex GX240. Bios version A03. Been a while since I used IDE, so I set the jumper...

OK.....final report....Compatible Battery HAS FULLY CHARGED ! so, conclusions..... for the HP DV4-1435dx entertainment laptop... you MUST use an HP OEM Power Supply 65w. A compatible battery will operate the laptop and charge properly. This is because of "Smart" technology. On the...

WELL WELL WELL...the OEM power supply arrived, this one with the correct end---pin in the middle....the side power light came on....the laptop powered up....the icon says 0% available, charging....so next i will test if the "compatible" battery is a problem....BUT conclusion is that you MUST...

HI, the power supply that was shipped had the wrong end on it....need the one with a pin in the middle....yes, they shipped this to me a month ago, but it hasn't worked since July, so it was not a rush job for them. Waiting for the right power supply to arrive. I do want to note that I have...

ok ... my eyes are hurting .... found HP's page for the original part numbers for the 1225dx and 1435dx power supplies.....of course there is a new part number....but using the old part number [609939-001] I was able to find a used one on ebay for $8.99.....OEM (18.5v).....it is going to take a...

Yay ! HF is back online.... these are the pages your link to the HP.COM site shows..... ok, the compatible (19.5v) power supply was sent along with the computer..... i checked paypal and there is an HP OEM (18.5v) for $15 and a compatible (18.5v) for $6. yes, these little charges are...

So, I kind of agree here before further experimentation....the 1225dx worked with the OEM power supply. My investigation online says the OEM is 18.5v. I will line one up ! I just didn't want to chase my tail and spend another $15-$20 if the power supply wasn't the issue. Thanks so much. I...

TY TY TY for the comment....i am really confused here.....Interesting....the "compatible" power supply is 19.5v I checked out the OEM HP and it lists 18.5v is there a way to measure the voltage with a multi-meter ? Still, refer to my original post.... the "compatible" power supply charges...

received and installed the new power jack....no change.....IS THERE a chance that ONLY an OEM HP power supply will work.....trying to fix 2 laptops with this answer.... HELP ?

update: i ordered the replacement power jack. Any help here would be welcome....

I am working on two laptops because they have a similar problem: HP Pavilion DV4-1435dx & DV4-1225dx "Entertainment PC". I also have a Compaq CQ-60, which uses the same power connection and battery. 1435dx: The Customer sent it to me saying that it would not charge the battery. So I bought...

Ok, then....read a few more threads and tried the BIOS update from the Dell.com site. Updated the BIOS from A04 to A05 and the problem is solved ! thanks for reading. hope this helps somebody else...

Dell Inspiron n5050. Fresh install from Win7 Home Premium with valid COA. Upgrade to Win10 (same as on 30 other PC's I've done). After latest updates (not 1511), when the PC reboots I get a backlit black screen. After rolling back and other tests, I attached an external monitor which shows...

I have found that if malware is involved, rolling back does not solve the problem. I have even used the factory recovery section of the hard drive to restore the pc and found that the malware had invaded that section. However, I cannot say if the recent installations by the big manufacturers...

Just checked this by chance....I will dig out the little PC and post the results ....

Of course, further inspection showed that the "new" replacement LCD had the CCFL leads cut and spliced to connect to the inverter. I investigated on eBay for a replacement CCFL and it showed that this screen is used in MacBooks as well as Dell xps 13 and xps 1310. I am recommending to the...

Research online has stalled out at the battery. I removed the battery. The lights are merely white now. Changed the inverter. Can see the screen background....no backlight. There is no difference when switching between the old and new inverter. So, its back to the standard list of check...

This lovely PC... Dell portable model PP17S aka Studio XPS 13... Customer brought it in after replacing the LCD. Had the opinion that he could see the video output without the backlight. So, I recommended a replacement inverter. got the inverter and installed it. Plugged in the PC...