HardOCP News
[H] News
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- Dec 31, 1969
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Wait a second, if the call is already being recorded by Verizon for "quality control purposes" why don't they allow you to record the call at the same time? What about, as a customer, asking for copy of the recorded call? Seems a bit on the shady side if you ask me.
“The breezy @verizon guy then asks me whether I’m ok with being recorded. I tell him I am, because I am also recording the call,” Olivier writes as part of a series of Tweets recounting his experience. “There’s a pause. Then breezy @verizon guy tells me Verizon DOES NOT ALLOW THEIR REPS TO BE RECORDED so he has to hang up.”
“The breezy @verizon guy then asks me whether I’m ok with being recorded. I tell him I am, because I am also recording the call,” Olivier writes as part of a series of Tweets recounting his experience. “There’s a pause. Then breezy @verizon guy tells me Verizon DOES NOT ALLOW THEIR REPS TO BE RECORDED so he has to hang up.”