New Windows 11 Pro System Won't Restart, Must Turn off and then On

B

biggles

2[H]4U
Joined
Jul 25, 2005
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I helped a young relative build a new PC over the holidays. Like the title says, restart does not work, it just goes to a black screen. So he has to do a shutdown and then press the case power button.

https://www.msi.com/Motherboard/PRO-B650-P-WIFI

The motherboard is linked above and the CPU is a Ryzen 7700x. BIOS/UEFI is updated. Should we try installing the motherboard chipset driver on the MSI website? Or is it likely to be some other problem?
 
Did you install the newest chipset drivers from the AMD site instead of the MSI ones?
 
yeah make sure that you have the chipset drivers installed(from amd) and that the power saving stuff in the bios is still on/auto.
 
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