IT Resume Thread

rekojenasni_787 said:
Please take a look at my resume, it prints out as one page... However I feel its a bit too much?

SUMMARY
A versatile computer specialist with strong experience in software/hardware troubleshooting skills, configuring Windows based systems and networking.

TECHNICAL QUALIFICATIONS
PC Technician
 Disassembly and assembly of computer hardware
 Configuration, diagnosis, repair and preventive maintenance of computers
 Troubleshoot hardware and software incompatibility issues or errors
 Installation and configuration of operating systems and network operating systems
 Hardware: CPU, RAM, EIDE, SATA, PCI, PCI-Express, AGP, USB, IEEE 1394, VGA, DVI and PSU
 Peripherals: PDA, Scanner, Printer/Fax/Copier, Projector and Backup drives

Networking and Security
 Implement single-log in and centralized administration capability through a directory service such as Active Directory
 Create and manage user, computer and group accounts
 Implement and manage services such as file and print sharing, DHCP and DNS
 Recognize PC and Network related security vulnerabilities through risk assessment and plan and implement network security measures
 Install, configure and support an organization’s LAN
 Maintain network hardware and software and analyze problems through network monitoring to ensure its availability to system users
 Versatile experience with all types of cabling such as Coax, STP, UTP and Fiber Optic
 Network Hardware: NIC, Switches, Routers, Wireless devices and VoIP phones
 Network Software: Ethereal, Firewall, E-mail client, FTP client and VNC/remote desktop

Operating systems and Application Software
 Windows Server 2003, 98/2000/XP/Vista, Mac OS X and Ubuntu Linux
 Microsoft Office, OpenOffice.org and Adobe Acrobat/Reader
 Norton Antivirus, ESET NOD32 and McAfee Antivirus
 Acronis True Image, Novell ZENworks and Norton Ghost

Programming and Web Development
 Basic knowledge of Java, C++, Visual Basic, XHTML and microprocessor instructions
 Adobe Photoshop, Adobe Dreamweaver, Microsoft Front Page, Microsoft Visio

EDUCATION
National Technical Institute for the Deaf, RIT – Rochester, NY [September 2004 – May 2008]
 Major: Applied Computer Technology
 Degree: Associates of Applied Science (pending)
 Emphasis: PC technician/Network Administrator

BOCES Career & Technical Education Center – Goshen, NY [September 2001 – June 2003]
 Major: Computer Programming
 Emphasis: C++, Visual Basic and history of computers
 Diploma and Certificate in Computer Programming

WORK EXPERIENCE
Sullivan County BOCES – Liberty, NY [May 2008 – August 2008]
 Worked as PC/LAN Technician for co-op experience
 Worked in SC BOCES and local school districts with a partner
 Repaired Dell desktops and laptops
 Repaired faulty networks in local school districts
 Loaded preset image using Novell ZENworks Imaging and finalized installation
 Set up and connected brand new Dell Desktops for local school districts

Schenk Builders of NY Inc. – Warwick, NY [March 2008 – April 2008]
 Hauled, unloaded and moved various materials from one site to another
 Performed and maintained cleanliness on construction sites
 Performed removal of concretes, tiles and sheet rocks for bathroom remodel
 Usage and organization of various power tools

Hillcrest Shell Gas Station/Repair shop – Hillcrest, NY [January 2004 – May 2004]
 Processed sales orders and transactions at the cash register
 Filled up gas for customers at Full Serve
 Performed oil changes, tune up and service brakes on customer’s vehicles
 Performed auto parts replacement on customer’s vehicles

Cornwall School District – Cornwall, NY [November 2003 – December 2003]
 Worked as a PC technician
 Repaired all defected computers
 Set up and connected brand new Dell desktops for each classroom
 Loaded image via network through Norton Ghost and finalized installation
Click to expand...

If you are going to go for a skills based resume you should only list the places you worked on the bottom and the employment dates. It seems like you are mixing the two. If I were you I would get rid of the skills based nature and just move the work experience to the top and expand on the skills in the work experience like a standard resume.

Things I have bolded in my reply you can get rid of as they are not needed. Also change your concentration words to emphasis. Let me know if you have any questions.
 
I was wondering how you guys suggest phrasing a email response to a job posting. So far mine have been very simple, just a "Hello, I came across your posting for a XXXX admin position. I have attached my resume for consideration. Thank you. Signed."

I need to repost my resume, its a few pages back, but I have since updated/changed it and now that I am hunting, any input is very welcomed. I think personally its a bit to long.
 
roaf85 said:
If you are going to go for a skills based resume you should only list the places you worked on the bottom and the employment dates. It seems like you are mixing the two. If I were you I would get rid of the skills based nature and just move the work experience to the top and expand on the skills in the work experience like a standard resume.

Things I have bolded in my reply you can get rid of as they are not needed. Also change your concentration words to emphasis. Let me know if you have any questions.
Click to expand...

made some revisions... do you still think i should move the work experience section up?
http://www.omgboost.com/resume.doc
 
Anyone have any job openings in the Portland, OR area? For the right job I can put in my 2 weeks. Currently titled as Service Desk Analyst II, I do a ton more than that (BES Admin, Barracuda Admin, AD Admin, etc, etc).
 
what advice do you have for someone attending a technical school and doing a career change. i have currently trying to get a+ and n+ and mcdst. i think my previous 15 years of experience in an entirely unrelated field is holding me back from getting any kind of interview. a woman at the school here is suppose to help me work on my current resume but not as of yet gotten back to me. should i just wait until i achieve at least one certification before changing resume?
 
They must of had some database corruption because I notice that some of my posts are gone.
 
Check out my resume. I'm trying to find the right mix of bullet points as well like some others. I have skills page that takes up one full page right now. I can't put any experience on it until the 2nd page. Suggestions on consolidating the info.

You may have to turn off auto resize in your broswer to see the pics correctly.

Skills

Experience
 
calikool said:
They must of had some database corruption because I notice that some of my posts are gone.
Click to expand...

It crashed this morning as I was perusing the Photography >> A picture I took
(and adjacent) subsections. Hope it wasn't the fault of Opera, here,
loading tabs speedily...
 
Quick question that I didn't know where else to put it;

Does anyone here have a copy of the Robert Half 2009 IT Salary Guide? I saw it was posted last week, I requested my copy, but they are slow to respond. I wouldn't normally ask, but I need it for Monday... ???
 
Did we loose another bit of postings?
I will have to repost my resume and the job I am after.
 
Here is my resume. I had someone at the Career Center at my college revise it, but she didn't change very much, which I guess is a good thing, but I wanted a good way to emphasize experience gained through my coursework, since I don't have any work experience as of yet. I'd like to keep it to one page, so a few of the work details can be slimmed down to add things(maybe references) if you guys recommend. Anyways, here it is:

[my real name]
[my address]
[email address], [my phone number]
​
Summary of Qualifications
Knowledgeable and dedicated individual able to contribute acquired skills within an entry-level IT position. Works well independently, or as a team, provides a broad understanding of computer hardware and software, including installation, configuration, troubleshooting, and support.

Technical Skills
Windows 9x/2000/XP/Vista | Basic Linux/Unix Knowledge | Microsoft Office Suite
Network Protocols | Router configuration | SOHO Networking

Education
Northeast Wisconsin Technical College
Associates Degree in Network Specialist December 2010

Professional Experience
Bartender, Regency Suites/Hotel Sierra, [City, State] Sept. 2007 – present
• Preparing drinks for hotel and banquet guests
• Cleaning and stocking bar area
• Operating POS system

Bartender, The Meadows Fox Valley, [City, State] Feb. 2007 - Sept. 2007
• Serving drinks for up to 350 guests during on- and off-site events
• Off-site catering
• Use of Microsoft Office for memos and notices

Telephone Sales Representative, Miles Kimball Corp [City, State] Oct. 2006 – Dec. 2006.
• Receiving and handling customer orders via telephone
• Use of Microsoft Office applications, POS systems

Clerk, Condon Oil, [City, State] May 2006 - Sept. 2006
• Cash register POS system operation
• Communication with customers on a daily basis
• Responsible for carrying out daily cleaning schedule

Clerk, PDQ Food Stores, [City, State] Aug. 2005 – Mar. 2006
• Providing excellent customer service
• Cash handling
• Deli operations

Sales Representative, The Digital Store, [City, State] Mar. 2005 – Jul. 2005
• Sale and promotion of wireless devices and accessories
• Customer interaction during the sales and service procedure
• Daily use of Microsoft Office applications

Sales Representative, The Mobile Solution, [City, State] Aug. 2004 – Mar. 2005
• Utilized assertive sales techniques to benefit sales and profits
• Customer service in person and via telephone
• Use of Excel-driven invoice sheets


I apologize if the formatting looks a little strange. I pasted it from a Word document. Thank you guys for taking a look. I appreciate it.
 
Well, I've been reading through this thread for a while now, looking through a lot of examples, and applying a lot of the advice some of you employers have dished out (fortunately for us all we have hiring managers here to give us the inside view of the hiring and firing process). Before I had a bit of a garbage resume, but after I've been doing some editing I do feel a little more confident about sending it out more but I think it needs a little surgery:
When I put this resume into .doc format, Word '07 with narrow margins it usually totals about 2 1/2 pages. Too long maybe?

Stuart *************
*************
*************
Cell: *************
Alt. Phone: *************
E-mail: [email protected]


Summary-
• A hard working computer and network technician with 4 plus years of professional, practical and excellent troubleshooting and technical skills. Professional verbal and written presentation, explanation, and communication. In pursuit of a career in the IT field with an employer that will be challenging, significant, and enhances education.

Certifications-

• Comptia A+ Certified (March 31, 2006)

• Comptia Network+ Certified (December 18, 2006).


Professional / Technical experience-
• 4+ years of home and office break/fix Desktop PC / Laptop and network troubleshooting, building, repair, networking, upgrading, and technical phone support skills. Some hands-on training with Cisco networking hardware, network topology documentation, router and switch configuration (consumer and technical level).

• Very good understanding of networking concepts: OSI network model, DNS, TCP/IP, DHCP, and other protocols.

• Skills in setup and configuration of network (IP) printers using 802.3 or 802.11x

• Knowledge of data storage, protection, and recovery concepts.

• Great knowledge and understanding of Windows networking (using workgroups, domains), using active directory, roaming profile, setting share permission, configuring user accounts with permissions/groups/user information/roles, using domain server/client environment.

• Strong understanding, troubleshooting, and configuring; Windows 9.x, 2000, XP, Vista, Windows 7 (Beta) Operating systems, Utilities, Management, Microsoft Office Suite (2003, 2007), Outlook Express and Microsoft Outlook (backup and restoration), etc.

• Great knowledge of remote applications such and Windows Remote Desktop, VNC Viewer Applications, TeamViewer, NetKross.

• Working with managed switches, such as VLAN configurations, option based and CLI based switch configuration systems.

• Basic to intermediate Cisco router configurations using Cisco 2xxx series routers.

• Knowledge and understanding of configuration and administration of FTP, TFTP servers.

• Knowledge and understanding of networking and security of Bluetooth Technologies.

• Strong understanding in wireless concepts and networking, 802.11a/b/g/n, security WEP/WPA/WPA2/Kerberos.

• Decent knowledge of some networking products, and PC hardware (for office, business, gaming PC uses), and software utilities.

• Working with, creating, running (physical layout, using Panduits, etc), and terminating Cat5(3)(6)(e) Ethernet cabling.

• Working with phone systems (Shoretel Based), jumping phone connections.

• Some experience with Linux distributions such as Ubuntu, Suse, Smoothwall, Kubuntu, Debian, Redhat.

• Website design and administration with Microsoft FrontPage, Dreamweaver.



Past/Present Employment
• ************* – February 2008 – Present.
Working as PC/Network/Onsite Technician. Working in a busy, work loaded environment, doing basic to advanced networking, Desktop/Laptop formats, wireless configuration and security, data recovery/security, Windows XP/Vista cleanups (Administering Anti-Virus/Spyware cleanup and installing security suites), PC/Server builds/repair/upgrades. Working closely with end user, lots of customer service and troubleshooting/support involved. Maintenance and administration of networks from and not limited to simple, small residential / small business networks to large commercial Windows 2003 Domain/Client based networks with 15+ network devices. –
************* Street, *************, Indiana ************* (***)-***-****

• CCPI (Convention Communications Provisioners Inc.) – June 2007 – September 2007, IT – Network System / Phone System Technician (Responsibilities included, Ethernet cable creation (Cat3 and Cat5e), provisioning, and running internet from network to exhibitors, running phone lines to exhibitors using a Shortel based system (POTS and VOIP), perform network, and infrastructure maintenance, setup and configure small networks, setup and maintain wireless, as well as respond to support calls, and provide phone support.) *************, *************, Kentucky

• ************* – 2003 – 2007, - On Call Assistant (Bathtub Resurfacing Assistant, preparing bathtubs) – New Albany, Indiana

• Atlantis Water Park May 2003 – August 2003, - Water equipment management - ****** Drive, Clarksville, Indiana 47129 - (***) ***-**** – Supervisor: Ganie Navarro

• Holiday Inn ****** January 2004 – August 2004, Position as Bellman (Guest services, room deliveries, luggage handling, front desk assistant) - ****** Drive,

*************, Indiana ************* - (***) ***-**** – Supervisor: ******

Education-
• Ivy Tech ( *************) – Cisco Academy: CCNA 2

• ************* Senior High School – Graduated with High School Diploma in May 2007

• Prosser School of Technology: Computer Networking. Graduated with Diploma and 9 College credit hours for Ivy Tech.


Volunteer experience-
• Setup and maintaining a Folding@Home server farm for cancer cure research and development hosted by Stanford University.

• Volunteered at the ****** Nursing Home.


References-
• Reference 1

• Reference 2

• Reference 3

• Reference 4

• Will provide more references upon request.
 
So my resume is so outdated and ugly it needs major work
Anyone willing to take a look at it and give me some ideas?
If so PM me and i'll email you a copy
 
I think this thread died months ago... I'm still waiting for someone to look at my resume I posted like 6 or 7 months ago.
 
I'm sorry guys but I just don't have the time anymore to do the in-depth reviews I used to do over the last 4 years. I've only seen a couple other reviewers take a stab here and there but it pretty much looks like this was a "one person show". I'd like to keep this around as it's a great resource of previous reviews. You can learn a lot just by reading through all the other reviews that were done over the years...
 
Ok guys, I need some advise here. Got the resume sorted out thanks to here and another forum. Got a email tonight requesting a Phone interview and In Person interview this week. Sweet. The problem is I have NEVER interviewed. I have the dress code, be promt, ect down, but advice is what I need.
 
So I hope this thread is not dying as it is very helpful. I am not very good at resumes but I like to think I am fairly proficient at communication and interview techniques.

So as a tidbit that I would like to add; Lately I see people applying for tons of jobs and that is it. In todays environment you need to be proactive. I usually apply for a position and log it down on an Excel spreadhseet. It has position, link to posting, company, what my last action was, date applied, and contact information. That way I am not applying more than once, and I have easy access to contact information. Depending on the job I usually call once a week, or every 5 days. Just be very brief, dont waste there time, and always remember there name and address them at the end (EX 'Thank you Susan, you have been a great help. Have a great day'). You want to be remembered if anyone asks about you.
 
I could use some help with my resume :) could someone message me!
 
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I can't decide which to use from a grammatically correct standpoint as well as an IT standpoint...

OBJECTIVE
To secure a position with growth potential within an organization where I can effectively contribute proven technical, business, interpersonal and creative skills supporting, managing and enhancing the company’s technology infrastructure.
Click to expand...

OBJECTIVE
To secure a position with growth potential within an organization where I can effectively contribute proven technical, business, interpersonal and creative skills supporting, managing and enhancing the company’s technological infrastructure.
Click to expand...

ALSO for anyone looking for a resume critique I will offer my help. I'm very well versed in English and how to word things (yes I know this is ironic based on what I posted above...) and I have had my resume critiqued a lot by career counselors so I know a little bit about it.

If you are waiting for someone to look at your resume, I will at least offer my time to you so you can get some fresh eyes on it.

Send me a PM
 
does anyone have any connections to IT job openings in Indiana, preferably the Lafayette or Indianapolis area? :)
 
I'm sorry I haven't been too active on this thread this year. I've been extremely busy and just can't respond and critique resumes like I have in the past. Frankly, I'd like to encourage anyone needing resume help to start from the beginning of this thread and read it through completely. I know it's a lot of work but you will see the same questions asked time and time again. Good luck to you all, I know times can be hard right now but hang in there!!
 
Glad to see there was some action in here. I cant do resumes worth a crap but other interviewing advice I feel I can solicit.
 
Can someone help me write this

IT Specialist (Network), serving as an expert consultant on Local Area Networks (LAN) as well as Storage Area Networks (SAN).

• Identify and define technical requirements to the designing, developing, implementing, managing, and supporting of systems, networks, and storage networks. Install, configure, troubleshoot, and maintain hardware and software to ensure the availability and functionality of systems as well as maintaining computers with up-to-date with the latest security patches.
• Perform research/evaluation in the areas of advanced computer platforms, operating systems, and network connectivity techniques, software systems design concepts, and logic and software/hardware inter-active control plans.
• Develop, revise, and implement software sub-systems with improvements consistent with technological advances and/or changes in program requirements. Optimize the functionality of networks and systems and diagnose, and recover failed systems.

I'm not too sure it flows well.
 
Old and out of date, but throwing it out there anyway:

EXPERIENCE
1999-2002 ClientLogic Corporation
Telephone support for Dell Home & Small Business Customers
Maintained Perfect attendance throughout the 3 year period of employment
Certified Dell Hardware Support Specialist (Through Dell Computer Corp)

2002-2003 VM Direct Las Vegas, Nevada
Web Support Specialist
 Primary online/phone support for a web-based video email system.
 Worked with Java/Web developers on releases and developments.
 Assisted with strategies to improve our network security.

2003-2008 MGM MIRAGE Las Vegas, Nevada
Computer Engineering II
 Direct client support face to face for I.T. issues.
 Familiarity with front-end applications and hardware.
 Maintained asset updates for SOX Compliance.

2008-2009 MGMMIRAGE Las Vegas, Nevada
Technical Systems Analyst
 Software/service, hardware, and network monitoring via Spectrum/BMC Patrol.
 Act as Middle-tier support for most I.T. issues and Backup issues.
 Operations support for Mainframe systems (Tandem/Stratus/ISeries)
Application/Hardware support on over 4000 servers and 72,000+ users.


EDUCATION
2001-2003 ITT Technical Institute Henderson, Nevada
 AAS – Computer Network Administration and Infrastructure.
 Maintained a 3.9 GPA throughout the 2-year AAS study.

INTERESTS
Technology, computer software and hardware, Information Security, Infastructure

ADDITIONAL INFO
Certified Dell Hardware Support Specialist (from Dell Computer Corp)
Familiar with Windows/Linux/Unix/AIX/AS400/Tandem/Stratus
Familiar with Networking/NRT/PCI Compliance/SOX Compliance/Citrix Metaframe/VMWare
Currently holding Gaming Control Board Licenses for Nevada and Michigan
 
Last edited:
bmartin said:
Old and out of date, but throwing it out there anyway:

EXPERIENCE
1999-2002 ClientLogic Corporation
Telephone support for Dell Home & Small Business Customers
Maintained Perfect attendance throughout the 3 year period of employment
Certified Dell Hardware Support Specialist (Through Dell Computer Corp)

2002-2003 VM Direct Las Vegas, Nevada
Web Support Specialist
 Primary online/phone support for a web-based video email system.
 Worked with Java/Web developers on releases and developments.
 Assisted with strategies to improve our network security.

2003-2008 MGM MIRAGE Las Vegas, Nevada
Computer Engineering II
 Direct client support face to face for I.T. issues.
 Familiarity with front-end applications and hardware.
 Maintained asset updates for SOX Compliance.

2008-2009 MGMMIRAGE Las Vegas, Nevada
Technical Systems Analyst
 Software/service, hardware, and network monitoring via Spectrum/BMC Patrol.
 Act as Middle-tier support for most I.T. issues and Backup issues.
 Operations support for Mainframe systems (Tandem/Stratus/ISeries)
Application/Hardware support on over 4000 servers and 72,000+ users.


EDUCATION
2001-2003 ITT Technical Institute Henderson, Nevada
 AAS – Computer Network Administration and Infrastructure.
 Maintained a 3.9 GPA throughout the 2-year AAS study.

INTERESTS
Technology, computer software and hardware, Information Security, Infastructure

ADDITIONAL INFO
Certified Dell Hardware Support Specialist (from Dell Computer Corp)
Familiar with Windows/Linux/Unix/AIX/AS400/Tandem/Stratus
Familiar with Networking/NRT/PCI Compliance/SOX Compliance/Citrix Metaframe/VMWare
Currently holding Gaming Control Board Licenses for Nevada and Michigan
Click to expand...

In bold you need change wording. The sentences do not make sense or do not provide any action. Please PM me if you need more advice with this.

You need to delete the interests section. No offense, but a recruiter is not going to care about interests as his/her job is finding the best candidate for a position. Your Additional Info section should be renamed to Skills or Proficiencies as this will tag a resume computer reader.

EDIT:

Your most recent job should be listed from the top.
 
Last edited:
ben chi(f4) said:
Can someone help me write this

IT Specialist (Network), serving as an expert consultant on Local Area Networks (LAN) as well as Storage Area Networks (SAN).

• Identify and define technical requirements to the designing, developing, implementing, managing, and supporting of systems, networks, and storage networks. Install, configure, troubleshoot, and maintain hardware and software to ensure the availability and functionality of systems as well as maintaining computers with up-to-date with the latest security patches.
• Perform research/evaluation in the areas of advanced computer platforms, operating systems, and network connectivity techniques, software systems design concepts, and logic and software/hardware inter-active control plans.
• Develop, revise, and implement software sub-systems with improvements consistent with technological advances and/or changes in program requirements. Optimize the functionality of networks and systems and diagnose, and recover failed systems.

I'm not too sure it flows well.
Click to expand...

You are listing too many adjectives in one bullet point. You should keep them to 3 max and that is pushing it. Please either PM or send me your resume for more help.
 
Just for a heads up.

I am 23 and hold an undergrad from the University of Nebraska-Lincoln in MIS. I currently work as a Systems Admin for a school system and while I was in college I worked for the Career Center as a IT Tech as well as a Project Management intern for a banking software company.

In relation to resumes I maintained a database full of graduate information as well as attended numerous resume and network building workshops. In addition I served as a member of SIFE where I compete 2 out of the 4 years I was in the group.
 
BigD1108 said:
Here is my resume. I had someone at the Career Center at my college revise it, but she didn't change very much, which I guess is a good thing, but I wanted a good way to emphasize experience gained through my coursework, since I don't have any work experience as of yet. I'd like to keep it to one page, so a few of the work details can be slimmed down to add things(maybe references) if you guys recommend. Anyways, here it is:

[my real name]
[my address]
[email address], [my phone number]
​
Summary of Qualifications
Knowledgeable and dedicated individual able to contribute acquired skills within an entry-level IT position. Works well independently, or as a team, provides a broad understanding of computer hardware and software, including installation, configuration, troubleshooting, and support.

Technical Skills
Windows 9x/2000/XP/Vista | Basic Linux/Unix Knowledge | Microsoft Office Suite
Network Protocols | Router configuration | SOHO Networking

Education
Northeast Wisconsin Technical College
Associates Degree in Network Specialist December 2010

Professional Experience
Bartender, Regency Suites/Hotel Sierra, [City, State] Sept. 2007 – present
• Preparing drinks for hotel and banquet guests
• Cleaning and stocking bar area
• Operating POS system

Bartender, The Meadows Fox Valley, [City, State] Feb. 2007 - Sept. 2007
• Serving drinks for up to 350 guests during on- and off-site events
• Off-site catering
• Use of Microsoft Office for memos and notices

Telephone Sales Representative, Miles Kimball Corp [City, State] Oct. 2006 – Dec. 2006.
• Receiving and handling customer orders via telephone
• Use of Microsoft Office applications, POS systems

Clerk, Condon Oil, [City, State] May 2006 - Sept. 2006
• Cash register POS system operation
• Communication with customers on a daily basis
• Responsible for carrying out daily cleaning schedule

Clerk, PDQ Food Stores, [City, State] Aug. 2005 – Mar. 2006
• Providing excellent customer service
• Cash handling
• Deli operations

Sales Representative, The Digital Store, [City, State] Mar. 2005 – Jul. 2005
• Sale and promotion of wireless devices and accessories
• Customer interaction during the sales and service procedure
• Daily use of Microsoft Office applications

Sales Representative, The Mobile Solution, [City, State] Aug. 2004 – Mar. 2005
• Utilized assertive sales techniques to benefit sales and profits
• Customer service in person and via telephone
• Use of Excel-driven invoice sheets


I apologize if the formatting looks a little strange. I pasted it from a Word document. Thank you guys for taking a look. I appreciate it.
Click to expand...

You are listing too many jobs and certain ones that do not pertain to your direction that you want to go in IT. Since you do not have major gaps in your work history I would trim your experience to 3 relevant positions and try to expand on your skills.
 
Kaiga said:
Well, I've been reading through this thread for a while now, looking through a lot of examples, and applying a lot of the advice some of you employers have dished out (fortunately for us all we have hiring managers here to give us the inside view of the hiring and firing process). Before I had a bit of a garbage resume, but after I've been doing some editing I do feel a little more confident about sending it out more but I think it needs a little surgery:
When I put this resume into .doc format, Word '07 with narrow margins it usually totals about 2 1/2 pages. Too long maybe?

Stuart *************
*************
*************
Cell: *************
Alt. Phone: *************
E-mail: [email protected]


Summary-
• A hard working computer and network technician with 4 plus years of professional, practical and excellent troubleshooting and technical skills. Professional verbal and written presentation, explanation, and communication. In pursuit of a career in the IT field with an employer that will be challenging, significant, and enhances education.

Certifications-

• Comptia A+ Certified (March 31, 2006)

• Comptia Network+ Certified (December 18, 2006).


Professional / Technical experience-
• 4+ years of home and office break/fix Desktop PC / Laptop and network troubleshooting, building, repair, networking, upgrading, and technical phone support skills. Some hands-on training with Cisco networking hardware, network topology documentation, router and switch configuration (consumer and technical level).

• Very good understanding of networking concepts: OSI network model, DNS, TCP/IP, DHCP, and other protocols.

• Skills in setup and configuration of network (IP) printers using 802.3 or 802.11x

• Knowledge of data storage, protection, and recovery concepts.

• Great knowledge and understanding of Windows networking (using workgroups, domains), using active directory, roaming profile, setting share permission, configuring user accounts with permissions/groups/user information/roles, using domain server/client environment.

• Strong understanding, troubleshooting, and configuring; Windows 9.x, 2000, XP, Vista, Windows 7 (Beta) Operating systems, Utilities, Management, Microsoft Office Suite (2003, 2007), Outlook Express and Microsoft Outlook (backup and restoration), etc.

• Great knowledge of remote applications such and Windows Remote Desktop, VNC Viewer Applications, TeamViewer, NetKross.

• Working with managed switches, such as VLAN configurations, option based and CLI based switch configuration systems.

• Basic to intermediate Cisco router configurations using Cisco 2xxx series routers.

• Knowledge and understanding of configuration and administration of FTP, TFTP servers.

• Knowledge and understanding of networking and security of Bluetooth Technologies.

• Strong understanding in wireless concepts and networking, 802.11a/b/g/n, security WEP/WPA/WPA2/Kerberos.

• Decent knowledge of some networking products, and PC hardware (for office, business, gaming PC uses), and software utilities.

• Working with, creating, running (physical layout, using Panduits, etc), and terminating Cat5(3)(6)(e) Ethernet cabling.

• Working with phone systems (Shoretel Based), jumping phone connections.

• Some experience with Linux distributions such as Ubuntu, Suse, Smoothwall, Kubuntu, Debian, Redhat.

• Website design and administration with Microsoft FrontPage, Dreamweaver.



Past/Present Employment
• ************* – February 2008 – Present.
Working as PC/Network/Onsite Technician. Working in a busy, work loaded environment, doing basic to advanced networking, Desktop/Laptop formats, wireless configuration and security, data recovery/security, Windows XP/Vista cleanups (Administering Anti-Virus/Spyware cleanup and installing security suites), PC/Server builds/repair/upgrades. Working closely with end user, lots of customer service and troubleshooting/support involved. Maintenance and administration of networks from and not limited to simple, small residential / small business networks to large commercial Windows 2003 Domain/Client based networks with 15+ network devices. –
************* Street, *************, Indiana ************* (***)-***-****

• CCPI (Convention Communications Provisioners Inc.) – June 2007 – September 2007, IT – Network System / Phone System Technician (Responsibilities included, Ethernet cable creation (Cat3 and Cat5e), provisioning, and running internet from network to exhibitors, running phone lines to exhibitors using a Shortel based system (POTS and VOIP), perform network, and infrastructure maintenance, setup and configure small networks, setup and maintain wireless, as well as respond to support calls, and provide phone support.) *************, *************, Kentucky

• ************* – 2003 – 2007, - On Call Assistant (Bathtub Resurfacing Assistant, preparing bathtubs) – New Albany, Indiana

• Atlantis Water Park May 2003 – August 2003, - Water equipment management - ****** Drive, Clarksville, Indiana 47129 - (***) ***-**** – Supervisor: Ganie Navarro

• Holiday Inn ****** January 2004 – August 2004, Position as Bellman (Guest services, room deliveries, luggage handling, front desk assistant) - ****** Drive,

*************, Indiana ************* - (***) ***-**** – Supervisor: ******

Education-
• Ivy Tech ( *************) – Cisco Academy: CCNA 2

• ************* Senior High School – Graduated with High School Diploma in May 2007

• Prosser School of Technology: Computer Networking. Graduated with Diploma and 9 College credit hours for Ivy Tech.


Volunteer experience-
• Setup and maintaining a Folding@Home server farm for cancer cure research and development hosted by Stanford University.

• Volunteered at the ****** Nursing Home.


References-
• Reference 1

• Reference 2

• Reference 3

• Reference 4

• Will provide more references upon request.
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Way way too long. I would be wary about listing Folding@home as volunteer experience for Stanford University. Unless you attend that University it is a "trap" point.

I would either restart (I know it sounds dickish of me) or just cut out the technical experience completely. What you need to shoot for is integrating the technical experience into your job descriptions but at 4-5 bullet points per job.

Remember a good guideline is to make it easy for the recruiter to read, understand and want to offer you and interview. That is your entire goal. Do not give an interview on paper, give an impression that you are worth talking to.
 
calikool said:
Check out my resume. I'm trying to find the right mix of bullet points as well like some others. I have skills page that takes up one full page right now. I can't put any experience on it until the 2nd page. Suggestions on consolidating the info.

You may have to turn off auto resize in your broswer to see the pics correctly.

Skills

Experience
Click to expand...

Again like I mentioned in the post above your bullet points are way way too long. You are also confusing two resume formats. If you want to go for a "skills based" resume you need to list your "computer/networking" skills and then right under it you just list the companies and dates you worked. Do you list anything more than the companies and dates if you are going for this resume type.

If you are going for a "chronological based" then you should talk about your experience under the companies you list and keep the skills section to 1 sentence.
 
ben chi(f4) said:
Can someone help me write this

IT Specialist (Network), serving as an expert consultant on Local Area Networks (LAN) as well as Storage Area Networks (SAN).

• Identify and define technical requirements to the designing, developing, implementing, managing, and supporting of systems, networks, and storage networks. Install, configure, troubleshoot, and maintain hardware and software to ensure the availability and functionality of systems as well as maintaining computers with up-to-date with the latest security patches.
• Perform research/evaluation in the areas of advanced computer platforms, operating systems, and network connectivity techniques, software systems design concepts, and logic and software/hardware inter-active control plans.
• Develop, revise, and implement software sub-systems with improvements consistent with technological advances and/or changes in program requirements. Optimize the functionality of networks and systems and diagnose, and recover failed systems.

I'm not too sure it flows well.
Click to expand...

I would trim the top line to something like this:

Network Specialist serving as an expert consultant on both Local Area Networks as well as Storage Area networks.

No need to abreivate.

Your first bullet point mixes both network architecture with systems architecture, something that you dont mention in your summary. Just something to consider.

Your other bullets may be a bit too technical for any of the non-technical screeners, just keep that in mind too.

roaf85 said:
Just for a heads up.

I am 23 and hold an undergrad from the University of Nebraska-Lincoln in MIS. I currently work as a Systems Admin for a school system and while I was in college I worked for the Career Center as a IT Tech as well as a Project Management intern for a banking software company.

In relation to resumes I maintained a database full of graduate information as well as attended numerous resume and network building workshops. In addition I served as a member of SIFE where I compete 2 out of the 4 years I was in the group.
Click to expand...
Would you like a cookie? :rolleyes: You need to be less cocky in your replys for a 23 year old with minimal experience. Where is your resume? JMrobers where are you!?! :p

roaf85 said:
Remember a good guideline is to make it easy for the recruiter to read, understand and want to offer you and interview. That is your entire goal. Do not give an interview on paper, give an impression that you are worth talking to.
Click to expand...
The recruiters are RARELY the people that "offer" interviews in the IT field, a few more years of experience and Im sure you will realize that. Try and get involved in the technical interview process and you will see how it all works.

AbJ32 said:
Not disagreeing with you or anything, but those are verbs.
Click to expand...
+1

Everyone, something that Ive seen for years in this thread and I dont think its ever been addressed. Your resume can NEVER be static, its always has to be, obviously, dynamic in nature. This also goes for your cover letter, which should be included on EVERY resume sent.

Its great to get a good baseline resume, but always remember that you are going to want to tailor it for EACH job that you interview for. Case and point, I applied to EXTREMELY large contracting company about 4 years ago and included to them my FULL unedited resume. This job I applied for was for a Sr. Network Engineer, I was grilled for 1hr on VMware ESX because it was on my resume. No where in the job description did it mention anything about VMware, they were trying to see if I was bullshitting like WAY to may people in our field do. So remember, your resume must be tailored. Its a very good idea to remove technologies that you may have used years and years ago and not anymore.

Another example, ive seen MANY resumes that say people have experience with Windows server/Linux server administrations... You need to be VERY specific in nature with the technologies that you guys work on becuase if I was the person giving you the technical interview you would be grilled on the newest and OLDEST server technologies(can anyone say policy editor for NT4??). just for food for thought. Im going to be updating my resume, so Ill probably post it up for a critique as well.
 
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xphil3 said:
I would trim the top line to something like this:

Network Specialist serving as an expert consultant on both Local Area Networks as well as Storage Area networks.

No need to abreivate.

Your first bullet point mixes both network architecture with systems architecture, something that you dont mention in your summary. Just something to consider.

Your other bullets may be a bit too technical for any of the non-technical screeners, just keep that in mind too.


Would you like a cookie? :rolleyes: You need to be less cocky in your replys for a 23 year old with minimal experience. Where is your resume? JMrobers where are you!?! :p


The recruiters are RARELY the people that "offer" interviews in the IT field, a few more years of experience and Im sure you will realize that. Try and get involved in the technical interview process and you will see how it all works.


+1

Everyone, something that Ive seen for years in this thread and I dont think its ever been addressed. Your resume can NEVER be static, its always has to be, obviously, dynamic in nature. This also goes for your cover letter, which should be included on EVERY resume sent.

Its great to get a good baseline resume, but always remember that you are going to want to tailor it for EACH job that you interview for. Case and point, I applied to EXTREMELY large contracting company about 4 years ago and included to them my FULL unedited resume. This job I applied for was for a Sr. Network Engineer, I was grilled for 1hr on VMware ESX because it was on my resume. No where in the job description did it mention anything about VMware, they were trying to see if I was bullshitting like WAY to may people in our field do. So remember, your resume must be tailored. Its a very good idea to remove technologies that you may have used years and years ago and not anymore.

Another example, ive seen MANY resumes that say people have experience with Windows server/Linux server administrations... You need to be VERY specific in nature with the technologies that you guys work on becuase if I was the person giving you the technical interview you would be grilled on the newest and OLDEST server technologies(can anyone say policy editor for NT4??). just for food for thought. Im going to be updating my resume, so Ill probably post it up for a critique as well.
Click to expand...


Listen all I am doing is offering advice, whether someone decides to take the advice or not is completely up to them. I do not claim to have ultimate experience and the only reason I explained any qualifications is to make it known that I was not someone who had never seen a resume before.

I do not know how I was trying to be "cocky", in fact I revised my resume hundreds of times while I worked for Career Services and took any advice, criticism, etc and worked to improved my resume. Resumes are a stressful thing and many times the skill is not taught in college.

Many times it takes a lot of negatives and failures in the process before you get the hang of it. That is really the only way I even got a grasp on it.

As far as recruiters goes it really depends on the company. Every interview except for my banking software company did a phone interview/pre interview before I interviewed with anyone in the company. These included the following.

- Sandhills Publishing: Systems Intern - 3 interviews. I made it to round 2. This was a phone interview, recruiter in person interview. 3rd interview was supposedly with the Systems Manager.

- Hyvee - MIS Intern - Phone interview followed by a in person interview with key MIS management

- Career Services - IT Intern. Email questionnaire followed up by in person interview. Go the job and person doing the interview (my former boss) had way more experience than any recruiter you will find (maybe not any, but pretty close).

Tek Systems Network Tech- 2 Phone interviews, these people are recruiters, so all my interviews were with recruiters.

- Union Pacific - MIS Intern - Recruiter in person interview.

- Hyland Software - Systems Installer - Phone interview followed by in person interview. Turned down job.

- Major School System - System Admin - Recruiter in person interview followed by recruiter/principal interview followed by network team interview - Current position

List goes on, but I live in a state that has an over abundance of college graduates vs how many jobs are available so it is possible to weed out many applicants where I live.
 
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