i didnt see any on mine.
its the green tint issue for me. even the bleeding has been pretty low
amazon was basically like; theyre not gonna sell em any more hahha
so i am going to exchange mine through dell.
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Dell U2713HM
- Thread starter Landmine
- Start date
i didnt see any on mine.
its the green tint issue for me. even the bleeding has been pretty low
amazon was basically like; theyre not gonna sell em any more hahha
so i am going to exchange mine through dell.
Looks like I spoke too soon, I left the monitor on overnight to check for image retention and the next day it had very obvious backlight bleed. I tried ignoring it but every dark scene whether in games or multimedia it was driving me nuts. This is the 4th one I have had [3 from Amazon and 1 from Dell] and I'm giving up. I'm sending the last one from Dell back and trying something else. For $650.00 u.s. I will not tolerate obvious backlight bleed or dead or stuck pixels. I was going to try an Asus pb278q but it doesn't look like they are any better. What does it take to get a decent 2560 x 1440 monitor? I think I am going to go to the local brick and mortar store and pick up the best looking 1920 x 1080
IPS with no bleed until these 2560 x 1440 monitors get sorted out. Sorry to sound like I'm ranting and raving, I'm just disgusted and tired of unboxing and reboxing, plus I know all the people at the local UPS store on the first name basis!
i am pretty unhappy with mine and dell customer service.
i have called twice both times their system is supposedly down. I cant tell you how annoying it is to have to deal with somebody from India that can't understand my issues.
absenceoftruth
Weaksauce
- Joined
- Mar 19, 2009
- Messages
- 74
I took the chance in buying this monitor even after knowing about the back light issues. I just didn't think I would get one of the bad ones... its a good thing Amazon is great when it comes to customer service. I'm waiting for the 2nd replacement to arrive now. Hopefully that's not another dud or else I'm done with this monitor. Hopefully this helps anyone that is on the fence on buying one of these. I'll let the pictures speak for themselves.
Edit: Looks like Amazon listened and the monitor is under review once again, hopefully they will straighten these issues out before shipping anymore defective panels.
Here are both monitors I received, both are A01 revisions manufactured in Oct 2012.
1st monitor:
2nd monitor:
Edit: Looks like Amazon listened and the monitor is under review once again, hopefully they will straighten these issues out before shipping anymore defective panels.
Here are both monitors I received, both are A01 revisions manufactured in Oct 2012.
1st monitor:
2nd monitor:
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poindexter
Weaksauce
- Joined
- Jan 10, 2012
- Messages
- 88
abscenceoftruth, others,
I keep hearing good things about amazon's return/exchange policies, but do you know if this applies only for products actually sold by amazon themselves, or does this go for products that are being sold through amazon by third parties?
I keep hearing good things about amazon's return/exchange policies, but do you know if this applies only for products actually sold by amazon themselves, or does this go for products that are being sold through amazon by third parties?
it goes for buying them directly through amazon.
they stopped selling them after i complained and sent 3 back.
just brought up my fourth one that i got directly from dell. creation is Jan 2013 Rev 00
green fucking tint bottom left corner.
livefastdieyoung
Limp Gawd
- Joined
- Sep 22, 2012
- Messages
- 307
you have to check the third parties' individual return policies. some use amazon's return policies, others have their own.
absenceoftruth
Weaksauce
- Joined
- Mar 19, 2009
- Messages
- 74
So I received the 3rd replacement yesterday, this time a Revision A00, Manf. Nov 2012. Same issues. I think this one may be worst than the first two.
I think I'm going to return this monitor and be done with it. Its not worth the time and effort to keep shipping these back and forth. It would be an amazing monitor if it wasn't for these horrible back light issues... its a damn shame.
Does anyone know any better alternatives to this monitor around the same price range?
Here's the 3rd monitor:
I think I'm going to return this monitor and be done with it. Its not worth the time and effort to keep shipping these back and forth. It would be an amazing monitor if it wasn't for these horrible back light issues... its a damn shame.
Does anyone know any better alternatives to this monitor around the same price range?
Here's the 3rd monitor:
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i am with you. im about to send back my fourth.
in my opinion there just isnt an equivalent. semi gloss 1440p 27inch ah-ips? unless maybe you go korean but the warranty is shit
for $549.99 for a us2713 i had to get one here is the link for anyone just in case!
http://slickdeals.net/permadeal/904...440-led-monitor-w-usb-3.0-hub?page=3#comments
http://slickdeals.net/permadeal/904...440-led-monitor-w-usb-3.0-hub?page=3#comments
Sold out.
Hey guys, I'm using a 3 meter USB 3.0 cable from my U2713HM monitor to a 5 meter USB 2.0 male to female extension cable, and I get random disconnects on everything that's connected to the monitors USB ports. I tried using an active USB 2.0 5 meter extension cable(with a repeater) but that doesn't even work, I just don't get any signal to my monitors USB hub.
Do I need really need a 'USB 3.0' active cable with a repeater? I tried installing the monitors driver and shut off any power savings options I could find that might be causing the issue.
Do I need really need a 'USB 3.0' active cable with a repeater? I tried installing the monitors driver and shut off any power savings options I could find that might be causing the issue.
Lava Lamp Freak
Limp Gawd
- Joined
- Jun 20, 2004
- Messages
- 430
I tried taking a picture but all I have is my phone and it won't focus on it. I've had my display for a few weeks and don't notice it as much any more. It depends on how far away I sit, though. I'm more than arms length away and can see it, but if I lean back in my chair I can't see it anymore. I can only see it on the bottom half of the display. If I shift my head from side to side the direction of the hatching changes from slated left to slanted right. This is my second one, and it was stronger on the first, so it may be better on some displays. This one is better than the first.
As long as I'm focusing on the content I don't notice it, but occasionally I notice it and it bothers me. It really only stands out on a white background, but if I'm conscious of it I can see it when playing games. It tends to fade into the background when focusing on playing a game, reading a webpage, etc., but it is always there.
My second, and current, is an A00 manufactured in Jan 2013. That is strange that you have an A01 from Oct 2012. My first was an A00 from Oct 2012.
My first had bad backlighting. I sent it back because it had a black smudge under the center of the screen. It may have been a cluster of dead pixels, but it looked like a black smudge. My second still has bad backlighting. It is just as bad as the worst pictures I see in this thread. It is really annoying when playing games or watching movies.
Before this, I had an iMac that I replaced several times due to horrible image retention and bad backlighting. The backlighting on the iMac looked exactly like the backlighting on my U2713HM, and what I see in the pictures in this thread. I got tired of having to replace the entire computer due to bad screens, so I returned the iMac and bought an XPS 8500 and U2713HM. At least now I'm not stuck with a bad screen indefinably. I can replace it at any time.
I bet the iMacs are using the same LG panel. I honestly don't think there is anything better right now. We're just SOL until LG starts making better panels or Dell starts using a different supplier for their panels. I have image retention on this one as well, but I only see it in tests and haven't noticed it in actual use.
And on top of the screen issues, the USB is unreliable. My wireless Logitech keyboard and mouse won't work properly when the USB receiver is connected to the display.
Got my HM, and I have the cross hatching. Bugger. It's a July 2012 A00.
Comparing the H and the HM side by side, the H AG looks almost invisible next to an ACD, whilst I can see the HM's a lot more (due to the cross hatching, I think. I am not accepting this. I will just bother DELL until I get a good one).
However, the colours on the HM and the ACD are pretty much 100% exact once I had both calibrated. I really can't tell the difference. Both are as vibrant as each other. Blacks are 'shinier' on the ACD because of reflections... that is about it. I had others compare both and 9/10 times with different wallpapers they thought the HM was 'sharper', and both looked the same colour wise. Excellent.
So in that regard, HM wins I think.
Comparing the H and the HM side by side, the H AG looks almost invisible next to an ACD, whilst I can see the HM's a lot more (due to the cross hatching, I think. I am not accepting this. I will just bother DELL until I get a good one).
However, the colours on the HM and the ACD are pretty much 100% exact once I had both calibrated. I really can't tell the difference. Both are as vibrant as each other. Blacks are 'shinier' on the ACD because of reflections... that is about it. I had others compare both and 9/10 times with different wallpapers they thought the HM was 'sharper', and both looked the same colour wise. Excellent.
So in that regard, HM wins I think.
D
Deleted member 222712
Guest
Sorry to bother but what's an ACD?
D
Deleted member 222712
Guest
I would gladly here any more thought about the 2713HM. I still have mine 2407-WFP-HC which i bought late 2007.
Though i was planning to buy the 2713H instead i don't think there's a great difference between the HM and H-versions of the monitor.
Aah.
I think you will find the 2713HM is worth buying, you wont gain a lot extra real estate on the height due to the fact the 2407 is 16x10 and the 2713 is 16x9. It's a very nice monitor especially if you can get a good one which I'm happy to say I did, I have no issues with mine at all.
No light bleed, all pixels good, and I've been using the USB-3 hub and not found any issues there either, though my old 2407 did have usb probs this one's fine.
The thing I noticed right away was that whites are much whiter.. sounds like a washing powder ad..lol, but it was instantly noticeable, and I've not noticed any lag with games I play, and I play quite a few, have to make my 680gtx earn it's keep..lol they look really superb.
Though I use the supplied DVI cable so I can use the full 2560x1440 res, I do have another device which utilises the HMI socket and can confirm the HDMI audio pass-through works perfectly.
This is one monitor I can highly recommend, I just hope it lasts as well and be as trouble free as my trusty 2407 has been.
With regard to the higher Gamut H version just released, I doubt you will see a lot of difference, I bought the 2407-HC (High Colour) just to get the higher colour range and TBH I couldn't really see any difference over my previous standard 8bit panel, though it's possible some people such as photographic experts may be able to tell the difference... but I don't see any colour difference between this one and the higher gamut 2407 panel, infact I think the colours on this one look better.
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This is a difficult one as only you can decide that. Firstly.. do you notice it at all in normal use, and I don't mean turning the lights off or closing the curtains so the room is darkened... simply because that is not normal use.
The fact is most panels will have some degree of light leakage, in 30yrs I have yet to buy a TV or Monitor that absolutely has no leakage, it's almost impossible to attain.
Our 3 ipads and 1 Nexus 7 all have small amounts of leakage very slightly visible when viewed in darkly lit room, same with our 2 Sony 40" TV's, but importantly ALL are fine when used at normal ambient lighting conditions.
LED panels are not like the old CRT TV's or Plasma panels which can be viewed in very low ambient light. However all backlit panels are really designed to be viewed at normal ambient light otherwise you will constantly see the backlight even if your fortunate enough to get a perfect uniform display with no leakage. Also, it's more difficult to achieve a 100% leakage free panel on LED backlit displays.
I should mention that when looking for light leakage, if the leakage appears to change simply by moving the viewing angle then it's very likely what you are seeing is not light leakage at all, it's what's known as IPS glare, which is quite noticeable on these panels dependant on viewing angle, and indeed can appear very similar to light leakage as it's most noticeable around the edges. Only difference is.. light bleed is there all the time, where IPS glare will disappear just by raising/lowering viewing angle slightly. In low ambient light the glare tbh is more than I like to see, and if I'm nit picking this would be my only real criticism of the monitor, as the glare does seem a little higher on the 2713HM than my old 2407, but thankfully it's not a issue under normal ambient light conditions.
My 1st ipad 3 was changed because the leakage was noticeable under normal use, and when I was paying £659 I wasn't happy.
The iPad3 I ended up with still has a touch of leakage in one spot if viewed in darkened room, but in almost a years use I have never noticed it when using it.
AIS most panels will show some leakage to some degree when the lights are switched off or the curtains drawn to make the room dark, if you can only see the light leakage under these conditions and it's fine under normal lighting conditions then you don't have a problem. and it's not worth pursuing. IOW don't look for problems where there is none.
On forums people rarely post when they have positive experiences, people mainly only post in threads like this when they have problems or issues so it can make for some depressing reading...lol IOW one users expectation & interpretation of perfection is different to someone else's. On the other hand some may say, if one has paid for a mid to top end monitor it should be perfect, but even Apple have difficulty producing products that are absolutely perfect, the 2713HM I received is pretty good and is acceptable, so there are some good examples of the monitor. If it's something that's really bugging you and is definitely an issue in normal use then I would ask for a replacement.
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Of course it will - it should just be improved, so that you are more //likely// to get one without noticeable backlight bleed.
I hope the cross hatching is solved, to be honest. It is the only issue I have with this, over the H (can't see AG at all on the H, can see it on the HM because of the cross hatching)
I hope the cross hatching is solved, to be honest. It is the only issue I have with this, over the H (can't see AG at all on the H, can see it on the HM because of the cross hatching)
i havent seen anybody with an A01 though.
hopefully i get a decent one. should get my fifth one today.. -_-
Can't say I've noticed any on mine, actually. Huh. July A00.
Hope they send you a perfect one this time matey, there's nothing worse than paying good money, and finding it has problems, it certainly reduces one's enthusiasm for the product. Mine is a A00 and manufacture date is Oct., I don't think it's down to certain batches, more likely just individual monitors probably dependant on who assembles them.
I certainly will not tolerate even 1 bad pixel especially if it's stuck on, I had to return my last 2407 when it was delivered 5yrs ago for that reason, it's replacement however was fine, which is the main reason I chose another Dell due to their zero pixel fault policy.
Looks like I've been extremely lucky this time, but feel for those new owners who are getting issues, as I've been there myself a few times in the past.
Good luck with the replacement.
thanks!
the backlight bleeding wasnt huge. but since it was from a retailer it always brings more risk (i think atleast). its also 270 euro cheaper from a retailer so. but dell exchanged it without asking any questions. cant wait for it!
i have only seen some bleeding thats all.
I've seen the same on my LG 27EA83 which i paid brand new $1100 or 900€ which sux big time.
A friend of mine got 3 Benq VA panels GW2260HM -for surround purposes- all 3 ACE. ZERO BLEEDING , and after calibration got 99.8% sRGB with perfect blacks for the price of $400
I'm quite sure that even a $2500 ips panel will have bleeding jesus!!!
Simply because a few are below standard, does not make it a bad monitor, the advantages of ips panels far outweigh the negatives, these panels are like comparing a ipad2 screen with say a ipad 3's retina screen, it almost impossible to see the pixels. The display is far superior to many others costing much more.
How many manufacturers put it in writing they will replace your monitor if it develops just one bad pixel over it's 3yr warranty period, come to that how many others actually give you a 3yr next day replacement warranty... in reality.. very few.
Many of the new monitors that get sent back to Dell are returned because their returns policy makes it easy to do so, try buying a monitor from PC World and then try and get it replaced 3 months down the line when it develops a 1 or more bad pixels, and you will come up against their policy of only changing the unit if it has 7 bad pixels or more, I know because it's happened to me in the past.
I've been using my previous Dell 2407 for over 5yrs and it's still has a fantastic sharp image, and still no bad pixels. I think another reason is buyers who pay a little extra for these Dell monitors also tend to be more discerning, and why shouldn't they be.. they are paying good money and expect a good fault free monitor in return. They also choose Dell because they know any problems will generally get sorted out pretty quickly... albeit.. even if in a few unfortunate cases it takes a few monitors to achieve it..lol. AIS previously we only tend to hear about bad experiences on forums, the other thousands of satisfied customers have no need to post.
I'm also sure, as with all fairly new products there will be a few bad grapes amongst the bunch. No 2 people are alike, my son thinks he gets a great image from his 32" LG TV which he uses on his computer and also for games, and while it's not too bad for games, it's truly dire for web browsing or for any serious text work, but what do you expect it has a .39 pixel pitch.. but AIS he thinks it's good..lol
Some users who have posted in this thread have stated they have not experienced any of the issues mentioned, so it would suggest that Dell probably do need to tighten up their quality control, but don't scrap a whole bunch of grapes because you found a few sour one's ;-)
Importantly.. remember one phone call will get you a new replacement often delivered next working day. Not many companies offer such good backup to their products, and if your still dis-satisfied have your cash back. That's why we buy them!
Dell doesn't have a good warranty because they're a genuinely good company. They have a good warranty because it enables them to save money by cutting corners on quality control. They bet on most people not noticing or caring about defects. For the small percentage that do, it's a drop in the bucket to send them infinite replacements. In the end, they come out ahead, and the only loser is the person who has to play the Dell lottery and go through the hassle of multiple replacements, which is us.
Philipondio
n00b
- Joined
- Mar 11, 2013
- Messages
- 3
Hi!
I just received a Revision A00 directly from Dell in the Netherlands, manufacturing date January 2013.
Unfortunately, even this newer manufacturing date delivers quite an ugly glow effect.
Here are some pictures from different viewing angles:
I asked Dell about a new revision for this monitor model, but still have no answer yet...
I just received a Revision A00 directly from Dell in the Netherlands, manufacturing date January 2013.
Unfortunately, even this newer manufacturing date delivers quite an ugly glow effect.
Here are some pictures from different viewing angles:
I asked Dell about a new revision for this monitor model, but still have no answer yet...