Cryorig AM4 adapter - when? Getting concerned.

H

housecat

Gawd
Joined
Jan 26, 2005
Messages
753
I'm sitting here with all this gear, and no AM4 adapter kit. Does anyone know anyone at Cryorig or how to get these guys attention? They appear to have Indian based support that couldn't care less, and just tell you to take a hike. Won't be buying from Cryorig again, Noctua or maybe Scythe going forward... but just want my AM4 kit.. they were pretty misleading at the time I bought my C7. Gave the impression they were ready to go, not as the email put it "still being worked on".

At this point being May 1st, I'd expect to have heard back more than the initial email or even have the kit in hand.

PCPartPicker part list / Price breakdown by merchant

CPU: AMD RYZEN 7 1800X 3.6GHz 8-Core Processor (Purchased For $455.00)
CPU Cooler: CRYORIG C7 40.5 CFM CPU Cooler (Purchased For $29.99)
Memory: G.Skill Flare X Series 16GB (2 x 8GB) DDR4-3200 Memory (Purchased For $186.99)
Storage: Samsung 960 Pro 1.0TB M.2-2280 Solid State Drive (Purchased For $618.00)
Video Card: NVIDIA GeForce GTX 1060 6GB 6GB Founders Edition Video Card (Purchased For $190.00)
Case: Fractal Design Node 202 HTPC Case (Purchased For $79.99)
Power Supply: Corsair SF 600W 80+ Gold Certified Fully-Modular SFX Power Supply (Purchased For $119.99)
Monitor: Dell U2414H 23.8" 1920x1080 60Hz Monitor (Purchased For $200.00)
Monitor: Dell U2414H 23.8" 1920x1080 60Hz Monitor (Purchased For $200.00)
Monitor: Dell U2414H 23.8" 1920x1080 60Hz Monitor (Purchased For $200.00)
Keyboard: Corsair Vengeance K70 Wired Gaming Keyboard (Purchased For $110.00)
Mouse: Logitech G303 Daedalus Apex Wired Optical Mouse (Purchased For $70.00)
Speakers: Klipsch ProMedia 2.1 120W 2.1ch Speakers (Purchased For $100.00)
Other: SteelSeries QcK Heavy Gaming Mouse Pad (Black) (Purchased For $20.00)
Other: StarTech.com 50m 160-Feet Class 1 EDR Wireless Mini USB Bluetooth 4.0 Dongle Adapter (USBBT1EDR4) (Purchased For $20.99)
Other: Koss BT539iW Wireless Bluetooth Over-Ear Headphones with Microphone and Volume Control - White (Purchased For $70.00)
Other: StarTech.com USB-C to USB Adapter – 6in – USB-IF Certified – USB-C to USB-A – USB 3.1 Gen 1 – USB C Adapter – USB Type C (Purchased For $15.49)
Other: BIOSTAR X370GTN AM4 AMD X370 SATA 6Gb/s USB 3.1 HDMI Mini ITX AMD Motherboard (Purchased For $67.55)
Total: $2753.99
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2017-05-02 01:42 EDT-0400
 
Last edited:
I got mine Saturday. Almost a month after I bought one off Amazon for my Scythe Ashura.

I sent cryorig 2 emails with my info just to make sure.
 
I ordered a Cryorig C1 on April 12th, and received the AM4 kit last week so about 2 week wait.

By the time it came I had already got a Noctua cooler because I was getting impatient. But it does seem like they are shipping them.

I agree that the marketing was misleading, and had I known I was going to wait 2 weeks I would have just went Noctua from the start (as they have an actual AM4 cooler for sale, no special kit).
 
If they had a phone number up somewhere I could harass them until they sent it. They hide behind their support email which is useless and sends back smartass responses. They really need to expedite these. You almost feel like you're not actually their customer.
Their heatsinks look ok but lack of communication is a killer for customer relations. I'm guessing Cryorig is an engineering driven company but they should just sell the AM4 kits so I can source one and ship it as fast as I need it. Free isn't what I'm looking for.

For my build, only the C7 fits as far as I can tell that's also rated for 95W TDP. Otherwise I'd already have something else here.
 
I need to update my build.. I just bought a 960 Pro 1TB to replace my 960 EVO 1TB. I've always used MLC and not about to change now.. don't trust how high they've stacked that 3D TLC on my EVO 1TB. I got the X370GTN off Newegg, they were instock last Friday for 2 hours and Monday for 1 hour. It's not easy to catch them, they go fast. In a couple weeks they'll have a lot more stock than now.

I got mine for $67 because I had a $50 gift card that I applied to that item. I can't sell my board or I wouldn't have one for myself. They're already cheap at $109 though. It's a great choice, upgrade whenever the "X380" boards come out and in Asus flavor. That's my plan since AM4 is very enthusiast friendly.
 
Bro its a 30 dollar cpu fan. F that company. Move on and get something else. Vote thier downfall with your dollars.
 
Oh I'm with you 100% on that idea. Unfortunately I've been at their mercy. They have the only AM4 heatsink that fits in my Node202 Ryzen build. I'll be swapping it out as soon as something like the Scythe Big Shuriken B is available for us Ryzen owners.

The good news is I harassed them daily until they shipped it, my AM4 adapter arrives Tuesday. Then its onto one of my most anticipated builds I've ever done, 1800X/Node202/1060FE/960 Pro 1TB.
 
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