Computer cannot get on the internet

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Farva

Extremely [H]
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I have a desktop that is Windows XP SP2 and using wireless. As of a Wednesday, it no longer can view web pages. I've flushed the DNS, did an IP stack fix, virus scan with Nod32, and scanned with Spybot. I am able to ping web sites, do trace routes, and view my network shares.

I've tried IE7, FF 3.0.5, Opera 10.x, and k-melon.
 
I'm not familiar with what that is.

I do have 2 other computers using the wireless just fine.
 
Maybe the router is not assigning it an IP address when it renewed the IP addresses. I have that happen sometimes and I fix it by pulling the power on the router for 10 seconds or so and then plug it back in.
 
Klob said:
Maybe the router is not assigning it an IP address when it renewed the IP addresses. I have that happen sometimes and I fix it by pulling the power on the router for 10 seconds or so and then plug it back in.
Click to expand...

It is getting an IP address. Even when using a static IP, I get the same results.
 
Run Hijackthis and get a log. Scan it at hijackthis.de I have had malware that has done this before. It acted like a type of bomb, and I had to remove it to get a connection back.
 
j-sta said:
same issue occur if you hardwire into the router?
Click to expand...

Not able to as they are in separate rooms.

xdivenx said:
Run Hijackthis and get a log. Scan it at hijackthis.de I have had malware that has done this before. It acted like a type of bomb, and I had to remove it to get a connection back.
Click to expand...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:28:13 PM, on 2/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\j2re1.4.2_16\bin\jusched.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Eraser\eraser.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Nonbrand\802.11g Wireless LAN PCI Card Driver and Utility\RtWlan.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\K-Meleon\loader.exe
C:\Program Files\K-Meleon\k-meleon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_16\bin\jusched.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Media Player.lnk = C:\Program Files\Adobe Media Player\Adobe Media Player.exe
O4 - Startup: K-Meleon Loader.lnk = C:\Program Files\K-Meleon\loader.exe
O4 - Global Startup: 802.11g Wireless LAN PCI Card Utility.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1170011280703
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: getPlus(R) Helper - Unknown owner - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 5873 bytes
Click to expand...
 
Check your hosts file. It's in system32/drivers, you'll have to open it with notepad. There should be no entries besides 127.0.0.1 localhost and the # comments (unless you've immunized system with an spyware scanner like Spybot).
 
bigdogchris said:
Check your hosts file. It's in system32/drivers, you'll have to open it with notepad. There should be no entries besides 127.0.0.1 localhost and the # comments (unless you've immunized system with an spyware scanner like Spybot).
Click to expand...

System has been immunized by Spybot, so there are entries besides 127.0.0.1.


127.0.0.1 localhost
# Start of entries inserted by Spybot - Search & Destroy
<entries>
# End of entries inserted by Spybot - Search & Destroy
 
Even though it is in another room, there is no way to try it out wired?
Are you using a Nvidia Chipset?
Anything you did Wednesday prior to the problem occuring? Software Installation? Configuration Change?

Just for kicks, try browsing using this http://moogu.net/BasicBrowse.exe.
 
The only other time I've experienced something like this was when the user had a 'ghost surfer' type program on their computer.

Have you tried disabling all non-microsoft start up items then rebooting and trying?
 
Can you connect a wired connection to see if it works? Can you shutdown the teatimer and any other blocking software and see if that helps?
 
xdivenx said:
Even though it is in another room, there is no way to try it out wired?
Are you using a Nvidia Chipset?
Anything you did Wednesday prior to the problem occuring? Software Installation? Configuration Change?

Just for kicks, try browsing using this http://moogu.net/BasicBrowse.exe.
Click to expand...

Nope, motherboard is an Asus A7V1333. Only thing that was added was a Microsoft updated for Software Distribution List 3.0.

techmanc said:
Can you shutdown the teatimer and any other blocking software and see if that helps?
Click to expand...

Did that, and didn't work.


Solution

It was the Software Distribution List 3.0 that caused this problem. I did a restore point from Monday and all is good now. Man that was a pain in the butt.
 
What do you see for network status information when you look at the troubled connection? What addresses are show for ip address, dns servers and gateway? Is connection DHCP enabled if used and do you have DHCP enabled?
 
No need to keep this thread alive since I found my problem and fixed it.
 
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