i'm trying to fix my cousins laptop, his laptop can ping sites like google.com but the browser can't view websites and applications like AIM can't connect to the internet. I thought it was the routers problem but every other computer in his house works fine, he also brought his laptop over to my place and it does the same thing. I've ran virus scans, tried the winsockfix utility and tried firefox that is running off my USB flash drive. any ideas anyone?