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I've always heard that BFG customer service was great but this time I experienced it first hand. To make a long story short, I had artifacting problems with my 5900NU 128MB and they replaced it with the a 5950U 256MB which I got the same week I sent them my card. However, due to the great deal on the BFG 6800GT OC from Outpost.com, I will be selling the 5950U on ebay since it still sells for about $230-$250.
Also, the tech support people I talked to the three times I called actually knew about video cards and games which was great. Most usually have no clue about anything that isn't on their checklist. I usually didn't have to wait on hold for more than 5 minutes, and since most of my calls were at night, the 24/7 tech support was great. Anyways, BFG just got a customer for life.
Also, the tech support people I talked to the three times I called actually knew about video cards and games which was great. Most usually have no clue about anything that isn't on their checklist. I usually didn't have to wait on hold for more than 5 minutes, and since most of my calls were at night, the 24/7 tech support was great. Anyways, BFG just got a customer for life.