Astronutty
Limp Gawd
- Joined
- Aug 10, 2004
- Messages
- 166
I have an Avaya IP Office 500.
I have an Incoming Call Route destined for "300 Main" which is a HuntGroup item with extension 300.
There are 6 extensions in this "300 Main" HuntGroup and they all ring when there is an inbound call.
I have added 3 telephones recently, and in spite of them not being in the "300 Main" HuntGroup, all three are ringing on inbound calls.
When I dial 300 internally, only the 6 telephones assigned to the "300 Main" HuntGroup rings, and the 3 new telephones do not ring.
Does anyone have experience with this phone system and know why new phones would have this very odd behaviour?
Steve
I have an Incoming Call Route destined for "300 Main" which is a HuntGroup item with extension 300.
There are 6 extensions in this "300 Main" HuntGroup and they all ring when there is an inbound call.
I have added 3 telephones recently, and in spite of them not being in the "300 Main" HuntGroup, all three are ringing on inbound calls.
When I dial 300 internally, only the 6 telephones assigned to the "300 Main" HuntGroup rings, and the 3 new telephones do not ring.
Does anyone have experience with this phone system and know why new phones would have this very odd behaviour?
Steve