Ive got an HX-650w PSU in there, so it should be more than enough. I tried swapping in a 1000w to no avail. I called areca and they said the card is most likely bad, so i RMA'd it. I give a status update when I get the new one in.
I have had a very similar experience and curious how yours resulted cause I just got RMA# from Tekram. Build my rig in Sept 2010 and have been running off Areca 1680i + HP SAS Expander a 8x2TB Hitachi Raid-6 and 4xTB Raid-5 in a Norco 4224. Motherboard is evga 680i SLI, Q6600 2.4Ghz, Enermax Inifiniti 720, 6 GB RAM running W2K 08r2. (also been on UPS since day 1)
Background
A few weeks ago the controller started freezing anytime a large file(s) greater than 1-2GB is transferred to/from the array. The light stays on on the card and the raid drive becomes frozen and unusable - but I can still access drives not on the raid adapter and windows continues to run. Windows issues event 129 Reset to device \Device\RaidPort3 was issued. There have also been Event 11 The driver detected a controller error on \Device\Harddisk1\DR1. There are no events registered in the cards event buffer. During this the ethernet web interface to the card fails to be accessible to see what is happening with the array. Only a hard reboot restarts the array until a large file is transferred and it freezes again. I have swapped nics and tried different firmwares and drivers with same problem. This problem started about 2-3 weeks ago without any HW or SW changes to the system - and the system has been on a UPS. I even tried a fresh OS install, short of swapping out to a 1000W power supply and nothing solved it. I started the volume check process but have not yet completed, but dont see how a parity issue in Raid 6 would freeze the entire card - correct me if Im wrong.
Diagnosis
While the power problem is plausible as to why card freezes under load I don't know why it would start after a year of perfect operation on mostly new hardware and decent power to 12 total drives which cant be much more than 100Watts of use.
From Areca support "it sounds like a defected controller if it stop response after crash."
Areca support sent me to Tekram who issued me an RMA. Im in the middle of scrambling to backup the 8TBs before I ship out the card. Jacked costs of HDDs arent exactly helping.
?
I'm very curious as to other people's experience in dealing with Areca RMA process during the 1-3 year period. It says 3 year warranty but some fine print about anything over a year may incur costs.
Also curious what typical turnaround is so I know how long I may be out of commission and if I want to rebuild on a newer 1880 or 1882 or other brand.
EDIT: I never had any power messages however.
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