Gamestop refused to sell me an unopened UT3 Collectors Edition

[lgestle]

i'll break it down for you how it worked for me. I'm not saying anyone is breaking these rules, but this is how it worked for me.

• You can check out any game regardless of platform, but it cannot be a new release or a game that requires you to register/consume a cdkey before playing such as an MMO.
• If you bring the game back and it has missing content or any type of damage done to the product such as a scratched disc (which the store manager/ assistant manager/ etc would verify) this would completely suspend your privileges indenfinitely. This would also leave a hefty markdown on your raise.
• The game would then be shrink wrapped and placed back with the other new games.

That's the only beef I have. I'm sure you might be one of the more responsible people, but there's no guarantee that everyone will take care of the product. Hence once it's open, I feel eb games/gamestop can no longer sell it as new.
Frys does the same thing will allot of merchandise. However, they stick a little white label (that everyone avoids like the plague) but it's often marked down as well.
For example, for those of you that are OK with the policy how would you feel if I listed a post that I sell new games (shrink wrapped). However, I had access to a shrink wrap machine and I just wrapped them all up. I take great care of my stuff, and I doubt anyone would notice, but would it be right? I don't think so.

 

[dderidex]

Obviously they don't put out new shrinkwrapped games on the shopfloor, as stock losses would be astronomical. The reason employees are the major source of theft is because they have this policy. If they didn't, then the balance would be heavily against the customer.

Maybe it's different in the UK, but that's definitely not true, here. As I had mentioned earlier, my sources of information are all clothing retailers - so the "merchandise" is very much put on the floor intact. Stacks of panties and tshirts on tables by the doors, etc.

Employee theft is still VERY MUCH the largest factor by a HUGE margin, merchandise on the floor or not.

We had a "customer" who would steal security tagged pre-owned PS1 games, and this was about a year and a half ago. That just goes to prove that some people will steal anything, regardless of value. The only reason these where on the shop floor was because they were such low value, and pretty crappy games anyway.

Well, I won't argue this. There ARE "customers" dumb as bricks in the world. And thieves galore - they steal anything and everything, just because they can. Some sense of entitlement or something - they can't afford it, so they should just take it. Whatever - it's not just "customers", though, as I mentioned - many employees have the same idea.

 

[hardc0re]

Why make such a big deal out of this? there are hundreds of other stores and it is your choice to go to gamestop. If you're upset, write a letter to the GM or area sales leader. simple as that. Or just go to another store.

 

[Cele-CT]

NOt sure if this was brought up but when you purchase a gutted copy from the store, it is open and I believe the whole purchase warranty paperwork says when I game is opened it can not be resold or anything that like... and if it was sold again

Any product(s) that has been opened (taken out of its plastic wrap). Can not be returned to the store (straight from Ebgames.com) So make sure you get it sticker-wrapped or shrinkwrapped just incase.

 

[silenteye]

eb games and gamestop should do what best buy does

put the games in plastic cases that can only be opened by a magnet key, yes these typically add an extra couple cms. to the sides but it would better than the bullshit customers have to go through....

for all extra copies they should be kept either in the back or in a locked display case...

and yes you can steal the display cases, but if ebgames sets up those security magnet thingies in the entrance you would know when people are stealing stuff

i know that might be a big move for a generally small store, but it would be better for the customer,
but wait a second that would cost eb games money....so that will never happen

 

[Rozal0]

2 weeks ago, when I purchased CoD4 at Gamestop, they tried to sell me the opened copy on the shelve. I asked for an unopened copy instead. The salesman said he might not have anymore, blah blah, etc etc... but eventually waddled to the back room and grabbed me an unopened copy.

On my way out of the store, he stops me to warn that "This is a PC game. Make sure your computer meet the system requirements before opening or installing, because you can't return it once its opened". I turned and asked "So would I have been able to return it if I had taken the opened copy you tried to sell me?". The guy just stares at me.

Today I take a trip up to yet another Gamestop during my lunchbreak, and ask to purchase 2 copies of the normal version of UT3, and 1 copy of the UT3 Collectors Edition please. As the clerk turned to grab me my copies, the manager grabs the open Collectors Edition off of the shelf and hands it to the clerk, telling him the disks are in the drawer below. Seeing this, I interrupt to say "I'd prefer an unopened version please, because this is a birthday gift for someone".

A simple request I thought. But apparently the manager felt differently, as he instantly started to get pissy with me, getting an attitude for no reason. "We don't have any" he snapped.

So I ask "Why not?".

The guy gets a look on his face as if I just asked the worlds most ridiculous question. "WHY NOT?!" he snaps.

"Um, yeah... why not?".

He now turns his back to me, refusing to make eye contact, acting like he's too busy to deal with someone who asks such silly questions. "Because we don't want people stealing the games when they are out on the floor."

"You put all of the copies out on the floor, and open them all?"

"Yes. But if you would have pre-ordered and reserved your copy, you could have gotten an unopened one. It would even be wrapped".

"Umm, ok. So you are refusing to sell me one of those unopened ones I saw the cashier reaching for before you handed him that floor model?"

"We don't have any unopened".

------

I am really confused here... what do these guys get out of selling opened copies? They clearly had at least 2 more unopened Collectors Edition box's sitting there that I could see. Are they just ensuring that people can not return their purchases? Someone please help shed some light on this for me. I am feeling ripped off, and really unhappy about being lied to and having my intelligence insulted.

I will definitely be buying my games online from this point forward.

Sorry but I though I disagree how Gamestop works, you really exaggerated the story.

 

[darronk]

Maybe it's different in the UK, but that's definitely not true, here. As I had mentioned earlier, my sources of information are all clothing retailers - so the "merchandise" is very much put on the floor intact. Stacks of panties and tshirts on tables by the doors, etc.

Employee theft is still VERY MUCH the largest factor by a HUGE margin, merchandise on the floor or not.



Well, I won't argue this. There ARE "customers" dumb as bricks in the world. And thievesgalore - they steal anything and everything, just because they can. Some sense of entitlement or something - they can't afford it, so they should just take it. Whatever - it's not just "customers", though, as I mentioned - many employees have the same idea.

I would say that clothing and gaming stores are very different. Clothing is harder to shoplift, mainly because it's larger than a dvd case, and requires more effort to actually steal. It's also less expensive on average than a game.I base my views on the store in which I worked. In 2 and a half years, we never had a single incident of employee theft, where as we had a few cases of customer theft. It could well be that because your bag is searched as the end of every shift, as well as being given a "wanding" (One of those electronic wands that are used in airports to detect metal, which also somehow works for cd's/dvd's) that no-one was stupid enough to try it.

I do agree with you however that employees are also responsible for some thefts. It's just in a game store, where the customer doesn't have direct access to most of your product, it's easy to say that employees are mostly responsible when the dishonest and thieving customers cant get to the stuff they want to steal most. It's because the employees are the only people with access to it.

 

[renswic]

i cant stand game stop, when my brother was home on leave he bought 2 360's from them, the elite and the premium, the elite was opened he received 10% off for it and was told by the store manager that they told him if there was any problems he could extange it for a new one, got home, tried to hook it up and there was no cables. he took it back and not only did they force him to pay that 10% they took off on the NIB one, and also made him pay a restocking fee. this has happened to him twice once before with a PS2. why he still shops there is beyond me.

i for one really hate shopping there and try not to unless its needed, ie.. my brother left me a gift card for them so i could get a ply and charge kit. simple right? not when its game stop, went in got my kit, went to buy it, first the minion behind the counter tried to pitch a used ver, i said no thanks, would rather buy it new, then his manager offered a none xbox brand one, again i said no, so the manager offered a used one. was getting sick of them at this point and told them, i know what i want, sell me what i want. they ring it up, offer to let me preorder 7 different games, then tried their pitch on that shitty mag they sell(this went on for 5 mins, my sale was done but they hadnt handed back my gift card yet and there was still $15 on it) i gave up, told them they could keep the fucking gift card and id never bother with a gamestop again

 

[Droc]

I would say that clothing and gaming stores are very different. Clothing is harder to shoplift, mainly because it's larger than a dvd case, and requires more effort to actually steal. It's also less expensive on average than a game.

Dude, stealing clothing is easy as hell.
You want to know what the single most stolen retail items are? Female clothing accounts for over 70% shoplifting in the US.

Clothing is the easiest thing to steal, simply because you can wear it, and change rooms are the only place in stores that you can take merchandise and not be on camera.

And I donno if your thinking about, but a game is what? $50-$60?
When was the time you purchased a pair of jeans somewhere other then Walmart? Decent jeans alone cost between $50 and $100. Seen the big thing with ladies these days? Lulu Lemon clothing. All pants are $99 and up.

Im not an expensive guy, but when i do a load of laundry, there is usually a few thousand dollars worth of clothing in the machine....

Videogames are hard, solid boxes with security devices installed in the,.

 

[blendingnoise]

I would say that clothing and gaming stores are very different. Clothing is harder to shoplift, mainly because it's larger than a dvd case, and requires more effort to actually steal. It's also less expensive on average than a game.

that right there killed your argument. My formal/business clothes if I had to count probably cost more per piece than any video game I have ever bought. My suit cost more than the xbox when it came out. I also am not an expensive guy but paying 50-60$+ for good shirts and pants is very normal now. Clothing is probably the most stolen item I would say.

 

[budafied]

i have no problem with a game being taken out of the case and used as a display, as long as it is then sold as used. If i buy a game new, it should be as if i took it directly from the factory line. If i want a game disc that has been moved around adn handled, i'll buy my $60 games off ebay slightly used for $40 or less...just buy online for better deals and none of the bullshit

 

[dderidex]

Clothing is harder to shoplift, mainly because it's larger than a dvd case, and requires more effort to actually steal. It's also less expensive on average than a game.

Ummm...what? How many pieces of jewelry do you know that are "larger than a DVD case"?? AE, Gap, Banana Republic, etc all sell 'jewelry' as clothing (not diamonds/peals/etc - just leather bracelets and such). And how many women's 'panties' do you that are larger than a DVD case??

There are LOTS of things sold at clothing stores MUCH more portable than PC games.

And, as noted, you can WEAR it - try wearing a stack of DVDs around some time, and see what happens.

 

[blendingnoise]

And how many women's 'panties' do you that are larger than a DVD case??

Hey let us not judge




Big Beautiful Women need love too.

 

[Mabrito]

I buy my games usually from my gamestop as I can walk to that one. The Best Buy's, Circuit City's, etc by me are driving distances away, not walking distances, and I do not own a car.

For games that first come out, they order so many copies and keep them unopen and behind the counter on a display shelve for customers to see and they also put a couple open/empty boxes on the store shelves for the browsing customers. The customer can either ask for that game and then the cashier will give them one of the unopen ones or the customer will bring up the empty box and then the cashier grabs an unopen box that is behind them.

Once that initial supply runs out and if the demand for that game wasnt high(meaning the game didnt sell it the first day), they will order more, open them and put some boxes on the shelve keep the rest of the boxes behind the counter and when a customer wants that game, the cashier will grab the game from the cabinet behind them and put it back in the box. So as long as I get the game the first week it comes out, I am save and will get an unopen copy. Usually though, I just order them through the gamestop website as alot of games come with free shipping on release.

 

[joemama]

The last time I did any kind of business with gamestop, I was young, dumb and full of c...uhh yeah.

Never again..

 

[SPARTAN VI]

That's strange, my local Game Stops don't do this. The employees are mostly jerks, but they have the best availability on the games I'm looking for.

My Game Stops have a glass cage behind and a huge cupboard behind their counters which house all their unopened new releases. The only games that are out on the floor with actual CDs in them are probably the preowned PC games... if that. I haven't checked. It's not true that you need to preorder to get an upopened copy, obviously. I've walked into my GS, bought Guitar Hero 3, walked out, found out that my friend already bought it for me for my birthday, turned around and returned it unopened 15 minutes later.

If there's one thing I would change about GS, it would be their sales tactics. I go in to buy ONE game, I hate it how every time I buy something, they hassle me to preorder some shit I don't want and they'll keep at it for at least 1 minute before they finally check me out.

 

[MantisIT]

Slam his face into the cash register.

 

[Neurofreeze]

i cant stand game stop, when my brother was home on leave he bought 2 360's from them, the elite and the premium, the elite was opened he received 10% off for it and was told by the store manager that they told him if there was any problems he could extange it for a new one, got home, tried to hook it up and there was no cables. he took it back and not only did they force him to pay that 10% they took off on the NIB one, and also made him pay a restocking fee. this has happened to him twice once before with a PS2. why he still shops there is beyond me.

That's straight up misinformed or mistold.

1) There is no such thing as a 10% off for opened anything. Either it's sold new or sold used. Pros are $350 new, used pros are $260 used (it does not come with the free games). There is nothing inbetween. Either you get it new or used, no halfway opened box stuff. Other retail stores do take off for opened boxes; GS/EB does not. It would be awesome if they did, but they don't.

2) There is no restocking fee at GS/EB like there would be at other stores like Bestbuy/Target/etc. for certain things. It's actually much worse. Either you return it unopened for your full refund price or you trade it in (i.e. sell it back to Gamestop for a mere $180). The only situations where your brother would have to pay extra is if he had the Product Replacement Plan, brought it back for an exchange, then bought a new PPR with the new system OR he had a used system, brought it in for an exchange within 30 days, but decided to upgrade to a new system (paying an extra $90 to cover the difference) for whatever reason (generally the reason is that it is extremely hard to find a 360 used to exchange to in the first place). One other possibility is that he keeps bringing back his systems with no recipe and they're simply charging him for missing cables.

Also, GS/EB no longer sells PPR for 360's or any types of games, they do for all other consoles and accessories though. In any case, the PPR is never worth it. They're basically selling you "convenience" cause all you have to do is bring it to them instead of shipping back to the manufacturer. However good luck getting a Wii replaced with a PPR (not that they ever break down). The item you want to replace must be in stock for them to exchange it (you can, however go to any store to do that).

That's strange, my local Game Stops don't do this. The employees are mostly jerks, but they have the best availability on the games I'm looking for.

My Game Stops have a glass cage behind and a huge cupboard behind their counters which house all their unopened new releases. The only games that are out on the floor with actual CDs in them are probably the preowned PC games... if that. I haven't checked. It's not true that you need to preorder to get an upopened copy, obviously. I've walked into my GS, bought Guitar Hero 3, walked out, found out that my friend already bought it for me for my birthday, turned around and returned it unopened 15 minutes later.

If there's one thing I would change about GS, it would be their sales tactics. I go in to buy ONE game, I hate it how every time I buy something, they hassle me to preorder some shit I don't want and they'll keep at it for at least 1 minute before they finally check me out.

All GS/EB employees are constantly hassled to sell reserves and subscriptions unfortunately. Either they do that or they eventually get fired. Basically the goal is two subs and two reserves every time an employee has a shift. Success of each store is not determined by how much that store sells, it's by how many reserves and especially subscriptions they get per day. There is some dude at some office in every district who's job is to call every single store in his region and ask how many subs and reserves each store has for that day. Every store is then ranked by region for that day based on that, and the amount of man-hours available to the employees is based on that performance, not by store size, locale, or units sold. Pretty awesome huh?

 

[Neurofreeze]

they will order more,

Actually, GS/EB managers do no ordering of anything. It's all decided by a computer somewhere else based on manufacturer availability and reserves for that game at that particular store.

so, if i want unopened products, i must reserve them? should i reserve my cereal at the grocery store if i dont want it opened and the prize removed?

If you want to ensure your copy, reserve. If you simply want an unopened box, you just have to buy one before they run out. GS/EB does not gut ALL games, they do just enough for display. Like I said in my example, a decently sized store would've gotten around 60 copies of Mass Effect with around 24 reserves and only four of those would be gutted. That's 32 copies for you to buy completely unopened without a reserve. If you don't want to risk it, just to go Target/Costco; their return policies are better and you won't have to put up with other bullshit policies that GS/EB has.

All I'm saying in all the posts I've made is that people here seem to think that the employees are the problem, when nearly everything is out of their control and they hate Gamestop/EB Games far more than you can imagine and far, far more than you do. If you don't treat them like shit, they may go out of their way to actually helping you out, however most of you complainers seem like giant douchebags that walk into the store like you own the place and treat employees like they're out to screw you personally.

I've had multiple retail jobs, both sales and security, and pretty much all large corporations suck in some way (if you think GS/EB is bad, I could tell you some terrible things from Macy's security as well). You don't think Target/BB/Wal-mart re-wraps opened products and sells them new? You've got another thing coming. Is it cool that they do that? Of course not. Should you talk shit to the employees about it? Only if you want to be treated like shit yourself.

 

[phide]

There is some dude at some office in every district who's job is to call every single store in his region and ask how many subs and reserves each store has for that day. Every store is then ranked by region for that day based on that, and the amount of man-hours available to the employees is based on that performance, not by store size, locale, or units sold.

Jesus. No wonder these employees are constantly edgy. What kind of a way is that to run a business; placing profits first and employees and customers tied for dead last?

I've seen a fair share of franchise and non-franchise software/game shops, but I've found that few are inviting and accommodating, and GS/EB certainly rank among the worst. Almost makes me want to do something about it...almost.

 

[Neurofreeze]

They should be fired??? Do you think they are doing these shady things IN PLAIN SIGHT of the managers or owners?? lmfao!! YES they should be fired, but if you didn't know who to blame, who do you punish??

I also don't expect them to make paper cut-out boxes to put on the shelf either, but does nobody have an imagination ?? What about keeping them behind the counter?? What about putting them behind glass?? What about having displaying them somewhere more visable?? There are sooooo many more options then opening the box and taking out the guts, and if you think its a "reasonable" option, you obviously haven't been thinking very hard.
I have every right to complain, no matter how much the poor kid behind the counter doesn't want to deal with it.

/thread.

You crack me up.

It's not hard to catch employees stealing. The kids that do that think they are much smarter than they are. In a specialized store like GS it's pretty damn easy. In a very large store like Macy's, it's significantly harder since I guarantee no store outside the one in Times Square has a big enough budget to get the proper equipment and man-hours to cover the place (the last Macy's I worked at as security had three floors and 48 cameras, only about 28 of them worked and even on busy days there were MAX three people on duty, with holidays up to four). In GS/EB, you see a loss, you see certain employees on that shift during those losses. In most stores there's only 2-3 people on non-holiday seasons, one being a manager/assistant/keyholder, the other two being game advisors. Hmm... I wonder who could've stolen that copy of CoD4....

Everything behind glass cases? Yeah that's perfectly plausible. Big hint genius: the only stores in the entire world that can afford that are jewelry stores. No store had every single piece of merchandise behind a glass counter because it's FUCKING EXPENSIVE and generally NOT FEASIBLE due to shelf space. You try putting over 100 Xbox titles behind glass cases. Also, customers like to look at and read the back of cases, you think any store aside from jewelry/watch stores has the man-hours to actually open up a case and show every single customer what they want every time? Even if they did, the hassle would simply turn away customers far more than the current system.

Again, you don't know anything nor have you been thinking at all.

Not /thread, more like /youdon'tknowjackshit.

 

[Neurofreeze]

Jesus. No wonder these employees are constantly edgy. What kind of a way is that to run a business; placing profits first and employees and customers tied for dead last?

I've seen a fair share of franchise and non-franchise software/game shops, but I've found that few are inviting and accommodating, and GS/EB certainly rank among the worst. Almost makes me want to do something about it...almost.

Yeah, well that's what I've been trying to say. GS/EB treats their employees far worse than most can imagine for a retail US job (I mean, it still can't compare to slave labor in China or anything, but you get the idea), so if you treat them nicely they will be more than likely to help you out. However if you're a douche, expect them to be twice the douche back.

 

[darronk]

Jesus. No wonder these employees are constantly edgy. What kind of a way is that to run a business; placing profits first and employees and customers tied for dead last?

I've seen a fair share of franchise and non-franchise software/game shops, but I've found that few are inviting and accommodating, and GS/EB certainly rank among the worst. Almost makes me want to do something about it...almost.

It's one of the major reasons I quit. I went for management "training" which consisted of being given a "project" to improve the store. I was given pre-orders. Somehow they wanted me to improve the amount of pre-orders the store took. I absolutely detested pushing crap like that onto people, and as a result I never did the project. Therefore I wasn;t ever actually assessed on my management capabilities, but in how well I could push crap onto people.

The thing that upper management have never realised is that pre-orders are in absolutely no way a relation to actual sales figures. All they show is how popular a game is going to be amongst hardcore gamers, who they do not aim the business at. Casual gamers don't pre-order. Casual gamers walk in off the street and make impulse purchases. Upper management have no idea what it's actually like to be on the shop floor and have to shovel all this crap down peoples throats, when you know they don't want it.

It's no wonder the employees are how they are. They get paid just above minimum wage with more or less no bonus scheme at all.

Put it this way, I left, was unemployed for three months, and walked straight into another retail job where I work a few more hours, yet because of commission and bonuses I earn double what I did there. My average monthly paycheck there was roughly £500 ($1000 for the people in the US) for working 20-30 hours a week. Over christmas I would make maybe £700 - £800 (More hours, because it's busier). In my new job, I work 30-40 hours a week, and earn £1000 (roughly) a month with commission. Not only that but we have an actual bonus scheme. I'm looking at getting a £600 bonus in December due to my store doing well. I only work an extra 10 hours more a week yet I earn double. My new work is a hell of a lot more specialised, but I work for a company where the motto is "Honest and never pushy". All we do is give the customer a brochure, point out our services and let them look around. If they need help or advice, they come to us. Which is how it should be.

 

[Diesel_Power]

Sorry if this has already been said but I only read the first page of this thread.

You guys realize the EB games/Gamestop make their money off of used games and pre-orders. They make practically NOTHING selling new, unopened games, because most of that money goes to the publishers and developers.

 

[Implair]

I'll admit that I don't care all that much about opened copies at EB World cause they seem to do that with most of their copies. However, I still prefer a sealed product and can understand people who refuse to buy opened boxes. And why in the hell do they feel the need to open about 5+ copies of one game for display? Just last week a local EB had no fewer than about 5 open boxes of Crysis on display, and these were retail, not display/promotional "dud" boxes. Get a poster...

The OP should have given the guy the finger and never went back.

 

[Kahnvex]

Gamestop lost me as a forever customer last year when I had three seperate employees give me shit over asking for an unopened copy of Animal Crossing - DS.

The back talk came complete with eye-rolling and acting like it was a big deal that I wanted an unopened game to give as a christmas gift. They even tried triple teaming me on it, and they used the same "it's just stickers, use a hair dryer" line.

 

[Cirkustanz]

I don't know why people would want to work at Gamestop. Savvy customers don't generally like the store, they don't pay very well, the job has little or no advancement opportunities, and the customers that do appreciate the employees, do nothing but ask annoying questions all day.

Don't gamestop employees get sick and tired of recommending video games?

I'd like to hear WHY people work for gamestop, we have heard so many reasons why people don't like to shop there.

 

[ojax]

Everything behind glass cases? ... You try putting over 100 Xbox titles behind glass cases.

Not /thread, more like /youdon'tknowjackshit.

Actually, at every Walmart I've been too in Canada and USA, every fucking game they have in the electronic area is behind glass... with the exception of larger boxes, older games and some PC game areas... Walmart sells a large amount of video / pc games, so I don't think its hurting them....

Here is a picture to prove /youdon'tknowjackshit...



Oh sorry, those aren't "xbox" games, so I guess you're right.... Xbox games couldn't possibly fit into cabinets like those....

Also, how fucking dare you quote me trying to take something out of context...

I also don't expect them to make paper cut-out boxes to put on the shelf either, but does nobody have an imagination ?? What about keeping them behind the counter?? What about putting them behind glass?? What about having displaying them somewhere more visable?? There are sooooo many more options then opening the box and taking out the guts, and if you think its a "reasonable" option, you obviously haven't been thinking very hard.
I have every right to complain, no matter how much the poor kid behind the counter doesn't want to deal with it.

is not what I said... you make me sound like I have every right to complain for no reason.... when in fact I said....

...Just like their fucking paycheck is on the line, MY HARD EARNED $$$$ is also on the line, and if I, as a customer, feel slighted or wronged, I have every right to complain, no matter how much the poor kid behind the counter doesn't want to deal with it.

You going to keep going with this?

 

[Rock&Roll]

PC games @ local game store (Babbages, Gamestop, etc) has gone to hell. I gave up a long time ago.

People are too dumb to understand system requirements, handle driver issues, etc.

 

[CyberJunk]

why would these games be unsealed at the store ?

what the hell do these people do with the games ? open all of them ?

everytime i go eb or gamestop i get a sealed game never gotten a un sealed game unless it was used. Also if a employee is giving me shit at gamestop i tell em to FUCK OFF
and then i would punch him in the face if he continued.Then nobody would fuck with you when you tried to buy your games at gamestop
thats easy enough eh ? Now can we end this retarded fuckin thread Iam sick of seeing it for the last week. The fact it has gone to 6 pages is a embarrasement to this forum. your game wasn't shrink wrapped get over it we get the idea already fucken christ go shop at bestbuy or wal-mart.

 

[qbert3]

Actually, at every Walmart I've been too in Canada and USA, every fucking game they have in the electronic area is behind glass... with the exception of larger boxes, older games and some PC game areas... Walmart sells a large amount of video / pc games, so I don't think its hurting them....

Here is a picture to prove /youdon'tknowjackshit...



Oh sorry, those aren't "xbox" games, so I guess you're right.... Xbox games couldn't possibly fit into cabinets like those....

Also, how fucking dare you quote me trying to take something out of context...



is not what I said... you make me sound like I have every right to complain for no reason.... when in fact I said....



You going to keep going with this?

The glass case idea would never work with the limited amount of space and game content that gamestop has. Just try to compare the games at Target/Walmart/etc vs gamestop, they may have the newest games out, but the one you missed 3 months ago they dont always have... I'm still not saying that its not possible to come up with a better way of doing it, just saying your idea sucks.

 

[smith94672]

The gamestop in my area shelves all games, so that customers can directly reach out and even read everything on the box. Whatever copy they bring to the register is what they keep. ( I think. From what I'm hearing, maybe if you brought a new copy over to the register, they might pressure you to buy a used one ??? I don't really know since I never purchased anything from them before. )

Of all, I found Chips and Bits, and Gamer's Gold ( neither of them exists to this day ) to be most notorious for dishonest ways of doing business.

 

[Dome]

as long as the game isn't scratched, and its not a game that you have to worry about a cdkey or anything, i think its not a big problem. the gamestop by my work i've had good experiences with. walked in, asked for an xbox, extra controller and halo3. they asked if i wanted used controller, i said yes and then that was it.

went in today, bought eternal sonata, asked for used, they said none, paid and left, no pitch, no hassel, etc. it was in an open box, but i don't really care. for titles like mass effect which i want in a seal case (don't ask me the diff why i want sonata open but effect closed) so all i did was ask if they have sealed, and not buy that game from them

sorry i sound like i'm rambling, i havne't had my medication today

 

[darkar]

sounds like you live in ARK or someplace that supports inbreeding.. because that level of stupid is simply amazing

gamestop definatly doesn't do anything like that around where i live... but failing that.. i support the FWICBI method for any game i buy... since their always the same price these days..The only buisness gamestop or EB suck gets anything from me is sell back of old games or buying of used games..


(FASTEST WAY I CAN BUY IT)

 

[Rozal0]

Everything behind glass cases? Yeah that's perfectly plausible. Big hint genius: the only stores in the entire world that can afford that are jewelry stores. No store had every single piece of merchandise behind a glass counter because it's FUCKING EXPENSIVE and generally NOT FEASIBLE due to shelf space. You try putting over 100 Xbox titles behind glass cases. Also, customers like to look at and read the back of cases, you think any store aside from jewelry/watch stores has the man-hours to actually open up a case and show every single customer what they want every time? Even if they did, the hassle would simply turn away customers far more than the current system.

Again, you don't know anything nor have you been thinking at all.

Not /thread, more like /youdon'tknowjackshit.

Okay, since when is a glass case expensive? When I used to work at Sears, all of our games were in a glass case. Best Buy could have them all behind a case but as you said it would be hassle to open it every single time, instead we put plastic security cases over all the expensive games, which seems like the best thing to do to help prevent loss. (Although Sony requests we put all their newer PS3 games in a glass case )

 

[ojax]

The glass case idea would never work with the limited amount of space and game content that gamestop has. Just try to compare the games at Target/Walmart/etc vs gamestop, they may have the newest games out, but the one you missed 3 months ago they dont always have... I'm still not saying that its not possible to come up with a better way of doing it, just saying your idea sucks.

Hey it doesn't matter what I say, you just wanna quote me arguing anything I've said, so go hard... It wasn't my idea to put games in glass cabinets, but I think its a good idea... So does Walmart, and Sears, Toys R Us etc... so its their idea that "sucks".

Also if its down to cost and game quantity, you can use hard plastic cases to enclose the game box in, which the retail music industry has been using for a decade now... You then can put those right back on your inexpensive shelves!!

You really telling me that you personally think opening brand new game boxes is the best / only method of detering shop lifters ? I mean, every other solution I've mentioned you've called, stupid, or it sucks... I'm guessing you've never taken a marketing class, or worked in marketing? just a guess...

 

[ojax]

why would these games be unsealed at the store ?

what the hell do these people do with the games ? open all of them ?

everytime i go eb or gamestop i get a sealed game never gotten a un sealed game unless it was used. Also if a employee is giving me shit at gamestop i tell em to FUCK OFF
and then i would punch him in the face if he continued.Then nobody would fuck with you when you tried to buy your games at gamestop
thats easy enough eh ? Now can we end this retarded fuckin thread Iam sick of seeing it for the last week. The fact it has gone to 6 pages is a embarrasement to this forum. your game wasn't shrink wrapped get over it we get the idea already fucken christ go shop at bestbuy or wal-mart.

I'm sorry, but from what you've just said, you are the embarrasment to this forum... and society it looks like....

You'd punch them in the face? Who are you, Chuck Zito ??

 

[Dome]

ojax you're a very angry person for someone who is posting in a forum online.

 

[silenteye]

I once bought Metroid Fusion for the GBA at Eb games.

It was on the shelf with the stuff inside, but no plastic wrap indicating it was brand new.

I said "is this a brand new copy"
He said yes brand new
I asked "so no one has ever used this before?"
No he replied "but i can put a sticker on it for you to make sure its sealed" (because we all know THAT will do the trick)...

Me, being my naive younger self, coughed up the 50 bucks and took it home.

Started it up...everythings good so far.
Oh wait, why is there a saved game on it?

it should read:

Empty
Empty
Empty

Not

Level 3 3:39 Mike (<---- i made that up)
Empty
Empty

So i immediately knew it was used. I was pissed off and although i enjoyed the game I returned it nonetheless in spite, and bitched about it being second hand even though i was ASSURED it was brand new

Since then I will only buy things with plastic factory wrap on it from Eb games.

 

[qbert3]

Hey it doesn't matter what I say, you just wanna quote me arguing anything I've said, so go hard... It wasn't my idea to put games in glass cabinets, but I think its a good idea... So does Walmart, and Sears, Toys R Us etc... so its their idea that "sucks".

Also if its down to cost and game quantity, you can use hard plastic cases to enclose the game box in, which the retail music industry has been using for a decade now... You then can put those right back on your inexpensive shelves!!

You really telling me that you personally think opening brand new game boxes is the best / only method of detering shop lifters ? I mean, every other solution I've mentioned you've called, stupid, or it sucks... I'm guessing you've never taken a marketing class, or worked in marketing? just a guess...

I like how you put my point to the side and bring out the negative. it's not even like your trying to defend your statement, just start some pointless crap. My whole point was, every gamestop will not have the amount of space needed for your "wonderful" glass case idea. I'm sure Target Walmart and all the other retails stores have TONS of open space... I kinda thought you would know that but it seems i'm having to tell you twice.

Should I make another post and say the samething? obviously your not seeing the flaw.