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pxc said:My HP only came with WildTangent installed, and an installer for weatherbug.
The firewall is also on by default and HP/Compaq systems come with Norton Internet Security. Your parents' spyware infestation happened despite all that. I'm going to have to go with them ignoring all the warnings and confirming each install, probably due to misleading instructions on the sites ("This site requires..."), or just clicking and installing junk in pop-ups.