computer not pingable

[slushi99]

Having problems pinging my main PC at work which is why I think I'm not able to log into this computer remotley with XP's remote built in capability. I have tried the following and wondering if there are any other troubleshooting steps I could try.

1. Change DHCP to Static IP
2. Renew and Release IPs and still get the one.
3. Uninstall and reinstall Network Adapater.
4. Tracert - and it stops at vlan311.turner.com(157.166.141.2) which is the firewall ( I think) but resolves via DNS.
5. Ping Loopback - Network card seems to be ok.
6. Changed network cables to another data jack.

Should I completely unistall TCP/IP and reinstall or will I have to go as far as dropping another image on it?

Im also not able to ping the computer from any other computer inside the network

 

[Zardoz]

Is the NIC good? it might not be a TCP/IP problem.

 

[BobSutan]

You've said the key word yourself in #4.... Firewall.

More than likely they've disabled ICMP from entering the network from outside it. That would also explain why you cannot connect to it remotely (its blocked).

If you have a valid reason to remotely access your machine, your best bet is to work with the network admins and see what they can do to help you out.

 

[Zwitterion]

Forward the ports through the router.