Help with Seagate Constellation ES.3 3TB hard drive in CRU Drive Carrier for CRU Mobile Rack in Dell Precision T1700

[scharfshutze009]

I have a Seagate Constellation ES.3 3TB hard drive in CRU Drive Carrier for CRU Mobile Rack in Dell Precision T1700, but the computer says no hard drive detected though. Windows 10 says it can't find any hard drives when I go to manually wipe it to format it for gpt manually. Dell has no bios updates. AHCI is already turned on. Turing on UEFI didn't help either.

Dell doesn't support it anymore or at least not Windows 10 on it.
They don't even support the Operating System that came with the Dell Precision T1700 being Windows 7 Pro anymore and this is a good computer for about $300.
I don't see why it would need a bios update it's just a SAS hard drive using a SATA/SAS compatible drive carrier for a Mobile Rack.
I think Windows 10 is compatible with GPT partitions too, so that it can use hard drives larger than 2 TB.

and

This https://docs.microsoft.com/en-us/wi...stalling-using-the-mbr-or-gpt-partition-style says to do this to manually wipe a drive and covert it to GPT, but it can't detect the drive with the list disk command:To manually wipe a drive and convert it to GPT:Turn off the PC, and put in the Windows installation DVD or USB key.Boot the PC to the DVD or USB key in UEFI mode. For more info, see Boot to UEFI Mode or Legacy BIOS mode.From inside Windows Setup, press Shift+F10 to open a command prompt window.Open the diskpart tool:CopydiskpartIdentify the drive to reformat:Copylist diskSelect the drive, and reformat it:Copyselect disk <disk number>cleanconvert gptexitClose the command prompt window.Continue the Windows Setup installation.When choosing an installation type, select Custom. The drive will appear as a single area of unallocated space.Select the unallocated space and click Next. Windows begins the installation.

and

I guess There's a bios update here or it's the original bios for whatever reason available for download: https://www.dell.com/support/home/u...=w764&productcode=precision-t1700-workstation, but all it says it does is this and doesn't give any indication that it will helpell Precision T1700 System BIOS RESTART REQUIREDThis package contains the Dell system BIOS update. BIOS is a firmware that is embedded on a small memory chip on the system board. It controls the keyboard, monitor, disk drives, and other devices. This update addresses the Intel security advisory INTEL-SA-00233. The security advisory is a statement when a product is impacted by a security vulnerability and a remedy is available.Fixes & Enhancements- Firmware updates to address security advisory INTEL-SA-00233 (CVE-2018-12126, CVE-2018-12127, CVE-2018-12130 and CVE-2019-11091).VersionVersion A28, A28CategoryBIOSRelease date15 Jul 2019Last Updated19 Jul 2019ImportanceUrgent

and

Newegg says this about the constellation:SAS interface for enterprise environments, not compatible with personal computersand this:Sixth-generation drive technology with SAS and SATA interfaces for 24x7 reliability

and

I bought another drive carrier for compatible with the same mobile racks I used for Server Hardware support a class to help students at the University of Akron prepare for Comptia Server+ certification in Spring of 2016 with my Financial Aid refund.

and

I emailed the seller to tell them it's not working with my CRU drive carrier that compatible with SATA and SAS to see if they'll let me return it because I just got the hard drive on the 3rd of this month and the drive carrier around the same time.

Is there anything anybody on Hard Forum can tell me that will help.

 

[likeman]

I

is the drive getting the 3.3v power (the orange cable)if it is the drive will stay in off mode , most enterprise HDDs have this feature (cut the 3.3v cable as nothing uses it or put kapton tape over the pins)

https://www.instructables.com/id/How-to-Fix-the-33V-Pin-Issue-in-White-Label-Disks-/

 

[scharfshutze009]

is the drive getting the 3.3v power (the orange cable)if it is the drive will stay in off mode , most enterprise HDDs have this feature (cut the 3.3v cable as nothing uses it or put kapton tape over the pins)

https://www.instructables.com/id/How-to-Fix-the-33V-Pin-Issue-in-White-Label-Disks-/

No that might be the problem, but it will cause another problem being that I won't be able to return it for something that just works with the hassle of trying this solution because I'll have the hard drive past the 30 day limit for returns.

 

[drescherjm]

Is this a SAS drive or a SATA drive? SAS drives will not work in SATA ports at all regardless of whether the mobile rack supports SAS. You need a SAS HBA for that. SATA drives on the other hand work with SAS ports with the proper break out cable.

Here is a cheap option for a LSI sas card:

https://www.amazon.com/LSI-Logic-SA...id=1582035024&sprefix=lsi+sas+,aps,157&sr=8-6
you don't need the raid but it was the cheapest I found in a quick amazon search.

then you would probably need a cable like this (depending on your mobile rack):

https://www.amazon.com/Cable-Matter...4WN1MJ4RW2V&psc=1&refRID=M28GA85K84WN1MJ4RW2V
There are also SAS racks with sideband support that could use this cable:

https://www.amazon.com/Adaptec-2L40791-Fan-out-SFF-8448-Sideband/dp/B000NX1YCC
This explains what it is for:

https://serverfault.com/questions/5676/what-is-a-raid-controllers-sideband-cable-used-for

 

[likeman]

if you cant remove the 3.3v power,then Kapton tape on 3rd pin is the way

 

[scharfshutze009]

Is this a SAS drive or a SATA drive? SAS drives will not work in SATA ports at all regardless of whether the mobile rack supports SAS. You need a SAS HBA for that. SATA drives on the other hand work with SAS ports with the proper break out cable.

Here is a cheap option for a LSI sas card:

No thank you because the best option is for me to return the hard drive and get a WL 3TB SATA instead, but this is the most affordable real RAID card I've ever seen even for an LSI consider I got my last on from LSI for about $109 on Newegg and Areca RAID cards usually go for around $400 to $700 for SATA/SAS options like the ARC 1264IL. Also, I don't have a PCIe x8 Slot either and I know this can go in my second PCIe x16 slot though, but it's more affordable to just return the hard drive and not have to deal with this hassle and extra expense I didn't want or plan for because I didn't know considering it wasn't that obvious to me that it wasn't just going to work regardless if the Mobile Rack supports SATA and SAS.

https://www.amazon.com/LSI-Logic-SA...id=1582035024&sprefix=lsi+sas+,aps,157&sr=8-6
you don't need the raid but it was the cheapest I found in a quick amazon search.

then you would probably need a cable like this (depending on your mobile rack):

https://www.amazon.com/Cable-Matter...4WN1MJ4RW2V&psc=1&refRID=M28GA85K84WN1MJ4RW2V

Once again no thank you as the most affordable option is for me to return the Seagate Constellation SAS hard drive to the seller, even as affordable as the option is.

There are also SAS racks with sideband support that could use this cable:

https://www.amazon.com/Adaptec-2L40791-Fan-out-SFF-8448-Sideband/dp/B000NX1YCC
This explains what it is for:

https://serverfault.com/questions/5676/what-is-a-raid-controllers-sideband-cable-used-for

 

[scharfshutze009]

if you cant remove the 3.3v power,then Kapton tape on 3rd pin is the way

I'm not removing the 3.3v pin for power because that would damage the Hard Drive and make in ineligible for return, but the Kapton tape idea is a pretty good idea except the best option for me is to just return this hard drive for a WL 3TB SATA hard drive that will just work without all this hassle and extra added expense.

 

[likeman]

I'm not removing the 3.3v pin for power because that would damage the Hard Drive and make in ineligible for return, but the Kapton tape idea is a pretty good idea except the best option for me is to just return this hard drive for a WL 3TB SATA hard drive that will just work without all this hassle and extra added expense.

you don't remove the plate pin from the hdd, you remove the power to the plug (cut the orange cable or or pull the cable out from psu end assuming modular)nothing uses the 3.3v power

 

[scharfshutze009]

you don't remove the plate pin from the hdd, you remove the power to the plug (cut the orange cable or or pull the cable out from psu end assuming modular)nothing uses the 3.3v power

No you don't you don't cut the orange cable or pull the cable out from the psu. You return the hard drive instead dipstick.

 

[BinarySynapse]

Name calling aside, Removing the 3.3v power is actually a common fix because of the 3.3v power pins being repurposed for PwrDis feature on SATA revision 3.3 drives. If you do replace your drive, make sure it’s SATA revision 3.2 or older.

 

[drescherjm]

I am pretty sure that Seagate Constellation ES.3 drives don't have the 3.3V feature. I have about 20 of these drives at work in various configurations with most of these being the SATA version but a few SAS. On top of that these drives were released in 2012.