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Did I hear this right? You have destroyed PSUs and test equipment, and you DIDN'T POST PICTURES?!
I'm sure I'm not the only one who wants to see the destruction!
Great review, by the way.
The two units torn apart were dead
As for the death process itself.....sorry no film was rolling because I did not expect the Dynex to die that fast.
The variac I did open and other than a few burnt spots on the copper windings on the secondary at the leads and some burnt wiring sleeving at the fuse it wasn't much to see. I may post a couple pictures of it tonight if people really want to see.
I work at BBY, as both GS and computer sales. While I love it as a job, the results of this review are pretty bothersome. I will be printing and linking this to my managers, maybe we can get some of them off the shelf... especially the Dynex.
I will also be linking it to Blueshirt Nation, the BestBuy networking site.
Thanks for the review!!!
I work for BestBuy as well.
- on the positive side -
We typically use these power supplies to replace bad ones for customers under manufacturer / service plan warranty. i.e. Gateway ships their quad cores with 300w. I would bet that they are around the same quality as many of the factory default PSU. I honestly haven't seen a history of failure with these power supplies.
I've heard of a number of stories of BB employees at various stores told to pitch the RocketFish and Dynex PSUs when other brands were out-of-stock, even if it was known the unit wouldn't meet load specs for the PC it was going into.
What I mean is "I wanna see that dead PSU with my own eyes".
Well.... if there's no other brands in stock, what are they supposed to do? Send them over to Circuit City?
Thing is, Dynex/Rocketfish are ALWAYS in stock. Think about it. You have a minimum order with the OEM of 3000 units PER MODEL. There's only 1000 stores. That's 3 of each unit per store. Add to this a four week lead time on building product and three to four weeks on a container ship and you have to forecast future inventory and sales and start stock-piling no less than two months inventory at the distribution centers.....
In other words, there is probably no end in sight to the supply of BB power supplies.
Well, Paul, I think you should check the fuse on your Variac again. What causes the Variac to burn was most probably "short-circuited after the PSU blew up".
Paul, I would like to see the corpse of the Dynex 400W unit.
As a Chinese HW fan I already know that the biggest PSU producer Huntkey is in fact not a good producer, and they always sell PSU with fake power ratings to other countries while say "We are popular in Japan... and countries like that". However it's better for us to confirm that truth from a professional review like yours, and not showing the dead body of the unit seems somehow questionable. I don't care whether a bad comment on a Chinese product looks mean, in fact I don't believe that Huntkey is making good units, but I think it as a better effort to show everything that are necessary to get to the conclusions in the report, and of course the HardOCP readers out there in China will want to see the "certificate of death". Hardware Secrets has blown two Huntkey units and Gabriel had shot nice photos showing a dead unit with its switching BJTs blown, and thus we confirm that "this unit reviewed is indeed bad for a fake power rating and not having a proper Over-Power-Protection".
I cannot make expressions in English correctly, so I'm sorry for anything that causes misunderstanding. What I mean is "I wanna see that dead PSU with my own eyes".
No; they're supposed to be honest. Being honest (like I was whether my bosses liked it or not when I was in retail) meant telling a customer that what we had probably wasn't capable of meeting their needs.
It's a tough banacing act... help the customer with the best power supply (i.e. send them elsewhere if you are out of stock of everything except Dynex400w's) and possibly get fired/yelled at/written up... OR, give them one 'that'll do", but not the best/good option...That's why I used the winky. They're supposed to be honest, but really.....
It's a tough banacing act... help the customer with the best power supply (i.e. send them elsewhere if you are out of stock of everything except Dynex400w's) and possibly get fired/yelled at/written up... OR, give them one 'that'll do", but not the best/good option...
No, you should *not* ever be written up or yelled at for not recommending a product because horrendous faults in the product. The key rule is that you 1) be honest and 2) recommend something that best suits the customer's interest. A faulty power supply that does not meet standards and barely performs is not something a customer is interested in.
If you're caught, I'm sure they'll have a talk with you because naturally as a manager or superviser, they want to know what's going on, and why you did/said what you did/said. Simply explain to to them the truth. Simply tell them, reviews show that those power supplies are bad, they under perform, and they are fire hazards. People want reliable products that won't burn their house down. You were being honest and you were trying to keep the customer's best interest in mind when you decided not to recommend the product.
Also, note that there's a right way to not recommend a product and a wrong way.
I went to BB today and told one of our Sales rep not to sell those power supplies. Hope she listens. I'll be telling one of my managers too when I hit work.
BTW, I really appreciate you guys doing regular consumer stuff like this. I've put a couple of these into some computers w/o knowing it. Now I know better and I hope you guys do regular junk like this more often (it doesn't have to be power supplies.)
Yea, it sucks, but welcome to retail. The store is there to make money, and if you send someone out of the store for an item you have in stock.... well, that's not making money. I really like working where I do, as the community around my store is really great. The people who come in are smart enough to know that they don't know anything, but willing to listen.Very noble, but ultimately futile. BB is interested in making money through sales. They're on ok store if you know what you're looking for beforehand. From what I've seen in 20 years of shopping there is that most of the employees don't know much about anything they're selling, or care, and the ones that do don't last long.
I figured these power supplies were junk, but I didn't realize just how bad they were. Thanks [H] for the reviews.
The sales guy was trying to sell me another 27" lcd that was "high def" (his words) when it was a crappy Olevia 1388x766 native res model....
I've never used those power supplies myself, but I did handle a Dynex 400watt PSU at one point and it looked like junk to me at the time. It seemed light for a 400watt unit.
Generally if a PSU isn't heavy enough to flatten a squirrel its' junk.
Unlikely given the unit surged, the Variac arched, and then the fuse popped.
I have blown a number of fuses in that variac while testing units and previously have had 2 others die on me. One was with the Ultra 1600w which simply overdrew the unit and it burned out on the input side. The other was with another primary side failure that did almost the exact same thing but the fuse was still good on that one.
That is why we are ditching the Chinese made variacs and going with a Staco instead for the future. Like the Huntkey's they just aren't up to snuff.
Well as Kyle said the unit in the pictures is dead. It was gutted after it died, not before to avoid introducing any confounding variables. Now the first unit had to be returned at retail so I could get a second sample because I sure as hell wasn't going to be paying another $80 for another unit.
As for testing each component on the unit....I could but that takes a lot more time and I have a lot of backlogged work to do. Since this unit did not have a visible sign of failure I did not spend the time desoldering it because it really doesn't interest the majority of readers.
Well I don't wanna see every component desoldered. Hardware Secrets has got a good evidence showing a blown BJT on a dead PSU, but if your unit died quietly without a sign that's fine.
Can you tell me whether those photos belong to the first dead unit or the second? Are there small pieces blown out? Thank you.
just to let you know looking at the 2 some thing is funny about the hardware secrets one
like it has better parts
the coils have more windings bigger better caps on the primary side
http://www.hardwaresecrets.com/fullimage.php?image=10390
http://enthusiast.hardocp.com/image.html?image=MTIwOTA2NDc0NE9SQWlkS3hnb3BfNV8xNV9sLmpwZw==
i have a feeling the one at HS was cheery picked
just to let you know looking at the 2 some thing is funny about the hardware secrets one
like it has better parts
the coils have more windings bigger better caps on the primary side
http://www.hardwaresecrets.com/fullimage.php?image=10390
http://enthusiast.hardocp.com/image.html?image=MTIwOTA2NDc0NE9SQWlkS3hnb3BfNV8xNV9sLmpwZw==
i have a feeling the one at HS was cheery picked
http://www.hardwaresecrets.com/article/556/1
For that Rocketfish 700W, Gabe at Hardware Secrets has pubed his review and the result was...
A perfect PASS for Huntkey, under 700W full load in a HOT box, voltages regulation well within 3% limit, no out-spec ripples(although we see large 100Hz pulzations on 12V rails under heavy load), no overheating, the efficiency is stable till 560W of load...
The only problem is the incredible price. I don't think BestBuy really wanna sell it online. They may sell it in chain stores where the salesmen can fraud whatever they like.
This HK650-52PEP Rev:F1 unit is labeled as a 600W unit "多核F1 here in China. Everything but the label is identical, and this unit costs only $100, or maybe $85. I know at a price of $80~100 I should turn to something far better than that, but you just can't say it's bad with a $85 price tag on it.
Again Gabe got me shocked but this time it's not because he celebrated the Independence Day with a Green Star but because that unit not only survived the 700W load but actually had a perfect PASS in HOT box test! We well know that Huntkey is labeling its units at ambient temp of 25 degrees, not 50 degrees, and the codename starting with "HK650" indicates it's 550W -- under room temperature.
As for the secondary side that Gabe discovered, it utilizes Synchronous Rectifiers on 5V and 3.3V outputs, not sure whether Gabe drew the schematic correctly. I only have the schematic of SR on Forward and Flyback designs, no information for half-bridge designs.
Since its basically a half-bridge unit, the controller circuit is most likely the KA7500B or the equivalent TL494, not the TNY-278P which is actually handling the Standby circuit..
There's a huge difference between a "PASS" with 12V rails delivering 41~50A and a "survival" with 12V not giving anymore than 41A. So I think you two should exchange your examples and do a second review to check out the difference between these two units. The only problem is that Gabe had his iron on that unit after it finished the test, so things may be slightly different given it's soldered twice.Um yes and my good Rocketfish survived at 120v input and didn't die until I switched to 100v at full load.
Just a question... why do you care so much?There's a huge difference between a "PASS" with 12V rails delivering 41~50A and a "survival" with 12V not giving anymore than 41A. So I think you two should exchange your examples and do a second review to check out the difference between these two units. The only problem is that Gabe had his iron on that unit after it finished the test, so things may be slightly different given it's soldered twice.
The labels on the main transformer look a bit different, but the part numbers are the same. So I may assume that the two units you tested belong to different revisions, or so.
There's a huge difference between a "PASS" with 12V rails delivering 41~50A and a "survival" with 12V not giving anymore than 41A. So I think you two should exchange your examples and do a second review to check out the difference between these two units. The only problem is that Gabe had his iron on that unit after it finished the test, so things may be slightly different given it's soldered twice.
The labels on the main transformer look a bit different, but the part numbers are the same. So I may assume that the two units you tested belong to different revisions, or so.
Just a question... why do you care so much?
Ok, the answer is ... For several reasons.
1. I'm Chinese and Huntkey is the largest PSU manufacturer in China. Hunkey's LW-6228 is widely used in OEM PCs like Lenovo and some other brands. I don't like Huntkey but it's everybody's first choice. With $25~30 everyone will buy a Huntkey HK400-55AP "Silent King Diamond" and IMO ... it's not worse than FSP and AcBel's low end units (at the same price tag). Everybody is recommending Huntkey's units, even at 400W stage(HK500-52AP) or ~600W stage (this Rocketfish, or you can call it a Huntkey Titan 650W). I'm responsible to know it better and provide my opinions.
2. I'm not familiar with the Dynex 400W unit or say the "Green Star" design that Huntkey usually sells abroad but no on China market. However I know something about the Titan 650W, which uses both the outdated unefficient half-bridge design and a more fashionable SR on secondary side. I wanna know how this unit is capable of. I don't care the Rocketfish's price in dollars since Huntkey is selling it at only $85~100 in China right now. So my evaluation is not considering the price, but only based on its performance.
3. As the largest manufacturer in China and a manufacturer providing 4 80plus units right now, it is the first chance that Huntkey units are reviewed by professional reviewers like Paul and Gabe. I want to learn more info from their reviews. In other reviews there isn't a chance that readers can know this unit's real performance, so Huntkey can misguide readers.
4. Huntkey has a bad habit rating its units not using the real rated output capacity. As for Rocketfish, BBY says it's 700W, Huntkey names it "Titan 650W" in US and EU, "Multi-core F1 600W" in China, "HK650-52PEP" printed on PCB indicating it's 550W... So does anyone have any idea how much power it can deliver?
I am sure Gabe would find great results with the unit I send him...........
I see, thanks. And good luck!Cliff note:
I'm Chinese and everyone around thinks Huntkey is great.
The design of Rocketfish is interesting IMO.
I'm interested in the first reviews on Huntkey units by professional reviewers like Paul, Gabe, Jonny and Oleg, aka "good boys".
Rocketfish's real output power remains unknown until now.
If you understand what I'm saying you can skip the following explanations.
Still can't understand? Ok, forget about all of that...